Systems Engineer (O&M)

Peraton•Herndon, VA

1d•Onsite

About The Position

Peraton is seeking a Systems Engineer (O&M) to join their team of qualified, diverse individuals in Herndon, VA. This role is part of Peraton's Department of State (DOS) Consular Systems Modernization (CSM) Program, for the Bureau of Diplomatic Technology, which aims to modernize and consolidate the operational environment under a common technology framework. The Systems Engineer will provide production and operational support to various services running on enterprise platforms, deployment or change implementation support, in-depth troubleshooting of issues, and development and updates to Knowledge Base Articles (KBAs). The successful candidate must quickly learn business workflows, technical architecture, dependent systems, and service-layer interfaces. The ideal candidate should have strong experience supporting complex, modern enterprise environments, demonstrate sound engineering judgment, and thrive in fast-paced, mission-driven operations.

Requirements

Bachelor’s degree and 5 years of experience.
Experience working in Agile environment.
At least 3 years' of experience in providing production and operational support for Mission Critical Services running on one or more Enterprise platforms such as WebLogic, Salesforce, OpenShift Container Platform, and AWS (Kubernetes).
At least 5 years' of experience working on Linux OS.
At least 5 years' of experience in at least one RDBMS (Oracle, MySQL, Amazon RDS).
Experience in providing production and operational support for services running on enterprise platforms
Must be a US CItizen.
Must be able to obtain or have an Active Secret (or higher) clearance. Interim clearance acceptable.

Nice To Haves

Experience in ServiceNow.
Experience in Agile tools such as JIRA.
Experience working with Confluence.

Responsibilities

Provide overall Production and Operational support for Services deployed on various platforms such as WebLogic, Salesforce, OpenShift Container Platform, and AWS (Kubernetes)
Perform in-depth troubleshooting of issue at hand by reviewing App, Platform and System layer logs as required.
Participate in 24x7 On-call support on weekly rotation.
Develop and maintain Knowledge Based Articles and SOPs.
Perform and participate in knowledge share with internal and external teams, as required.
Experience in providing Production support for applications deployed on at least one Enterprise Platform from WebLogic, Salesforce, OpenShift Container Platform, and AWS (Kubernetes).
Assist in developing, enhancing, and testing Puppet scripts.
Must be able to work with multiple cross-functional technical and non-technical teams
Provide deployment or change implementation support as required.
Ensure compliance with federal cybersecurity, audit, and configuration management requirements.