Systems Engineer

Securitas Security Services•San Jose, CA

About The Position

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Requirements

Design, Programming, Integration, and Troubleshooting of CCURE 9000 Security and Event Management systems, software and associated hardware
Design, Programming, Integration, and Troubleshooting of Milestone Digital Video system and software
Familiarity with CAD software, Ability to understand floor plans, diagrams, and schematics
Security/IT related certifications
Experience with project management
Ability to recognize, analyze, and effectively solve problems in a timely and organized manner.
Ability to multi-task in a fast-paced environment.
Able to develop and interpret technical documentation for training and end user procedures.
Knowledge of trends in technology relating to software applications.
Highly self-motivated and directed, with excellent attention to detail.
Ability to prioritize and execute tasks in a high-pressure environment.
Local and distant travel occasionally required. Overtime hours may be required to meet project deadlines.
A minimum of an associate’s degree in information technology, Computer Science or related field is preferred.
Minimum of 5-7 years security/IT related work experience
Demonstrated experience administrating, integrating, and troubleshooting Cameras (IP, Analog), Video Management systems, software and associated hardware.
Demonstrated experience administrating and troubleshooting Physical Access Control systems.
Access Control System Hardware including Magnetic Switches, Sensors, Locks, Card Readers, Control Panels
Proven experience with troubleshooting principles, methodologies and issue resolution techniques.
2+ years setup, configuration, troubleshooting of desktop/notebook hardware and software (Windows, Linux)
Access Control System (CCure 9000)
Video Management System
Visitor Management System
Incident & Dispatch Management System
Must be physically able to lift to 30 pounds
Experience working in a structured, process-driven environment

Responsibilities

Excellent working Database experience (SQL Writing scripts, updating tables).
Excellent application development experience using HTML, Phyton, C#, C++, JAVA.
Excellent working application-level integration experience (Workday, ServiceNow, SAP, and LDAP etc.).
Excellent working application-level experience will Microsoft Word Excel and PowerPoint.
Experience with analytics and reporting applications.
Demonstrate experience integrating Video and Access Control systems.
Strong organizational skills, interpersonal/team skills.
Excellent verbal and written communications
Ability to multi-task, excellent time management skills.
Excellent customer service skills
Document issue resolution using the existing SIMS work order system.
Collaborate with local IT team as well as outside vendors as needed.
Assist with creating training materials for new applications, assisting with product rollouts, and participating in application enhancement projects.
Develop reports, dashboards, and processes to continuously monitor data quality and integrity.
Identify appropriate solutions and/or discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws.
Record, track, and documents the problem-solving process, including successful and unsuccessful decisions made, and actions taken, through to final decision.
Execute other assigned projects/tasks as delegated by the Security Systems Manager.
Other duties may be assigned.