Systems Engineer

Saab•East Syracuse, NY

11d•$92,200 - $115,300

About The Position

Providing airport surface safety and efficiency systems and tools, we are dedicated to creating aviation systems and services that enable safe, predictable and efficient operations. We deliver innovative solutions to Air Navigation Service Providers (ANSPs), airports and airlines at over 100 locations in more than 45 countries. As a global leading partner and provider of proven ATM solutions, we transform operations, turning innovative ideas into reality and supporting stakeholders from solution conception through long-term support. We are currently seeking a motivated, enthusiastic Systems Engineer interested in all aspects of planning, deploying and managing CDM & Efficiency Production and Shadow installations and configurations. Frequent interaction with Saab program management as well as with Aerobahn customers will be required. You will have the opportunity to directly interact with the end user customers and see how they use our tools to manage the airport surface at airports across the country and around the world. The ability to communicate clearly both in writing and verbally is of key importance. Further he or she will work with the systems engineering team for new contract captures and program execution. This will include contributions to system requirements definition, capturing customer requirements, and architecture definition.

Requirements

Bachelor’s degree in an engineering, computer science, or technical field
3+ years of relevant experience
Clear and concise written and verbal communication skills
Effective time management skills
Working knowledge and/or familiarity of database structures (SQL)
Working knowledge of networking theory and operation, including local and wide-area networking
Experience with integration and/or system test
Domestic and some international travel is required
Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3).
As a condition of employment, candidates will be required to pass a pre-employment drug screen.

Nice To Haves

Source Control (Subversion)
Issue Management (JIRA)
Familiarity with a high-level programming language (Java, C#, Python, etc.)
Familiarity with containerization technologies such as Kubernetes.
Linux System Administration
Virtualized Environments (AWS, VMware)
Familiarity with cybersecurity standards and audit process

Responsibilities

Act as the direct technical contact for our customers for any second-level support issues
Act as a Customer Advocate, bringing customer issues to the full development team
System requirements definition
Airport surface map generation and updates
On-Site customer training and site-specific system customization
Contribution to system/software integration of all software releases
Aerobahn site-specific analysis, custom report generation and requirements definition
System design, integration, and deployment
Troubleshoot and resolution of system faults and Customer Problem Reports (CPRs)
Configuration Management of site-specific software and system configuration
Deployment of new software releases
Customer after hours support coverage (on-call via cell phone at least part time)