Systems Engineer

TEKsystems•Phoenix, AZ

35d•$43 - $45•Onsite

About The Position

This position demonstrates moderate to advanced technical knowledge of enterprise infrastructure and communications processes supporting system defined objectives relative to the company’s business and requirements. Leads the team on small projects with average to moderate complexity as well as working as a team member to plan, design, implement, and support required Information Technology infrastructure; particularly physical and virtual servers, storage, and cloud-based infrastructure.

Requirements

Virtual desktop
azure
python
servicenow
powershell
Systems engineering
Vmware
Advanced knowledge of application virtualization, server virtualization and desktop virtualization
Advanced knowledge of storage systems (e.g., NAS, SAN) provisioning, capacity planning, tuning
Basic knowledge of network routing, protocols and switching connectivity
Moderate knowledge of cloud-based infrastructure architecture and daily operations (e.g., instantiation; decommissioning; performance monitoring/tuning)
Persuasive communication skills necessary to collect essential information, answer questions, and direct interactions to positive outcomes in a professional and courteous manner
Strong verbal and written communication to both technical and non-technical audiences
Strong customer service orientation; problem ownership and driving timely resolution
Working in a 24/7/365 environment.
Foster a team environment through transparency and collaboration
Work with minimal to no supervision while providing proactive updates to the leadership team
Context switch while still delivering on commitments
Make suggestions for process, implementation, and performance improvements

Responsibilities

Provides technical support to maintain, monitor and troubleshoot technical systems, servers and storage underpinning clinical applications that provide critical patient care.
Participates in scheduled projects that require interaction between various customer, departments and hardware/software vendors. Leads small scale projects creating project plans, work schedules and critical timelines. Produces technical input for designs to complex processes for presentation to members of the team.
Generates needs assessment recommendations for the I.T. portion of customer departments through the appropriate investigation of specific customer/departmental computing and infrastructure needs.
Assists members of the Technology Infrastructure and Networks Services team in planning for growth, budgeting for new hardware, software, capacity demand forecasting, and scalability to ensure the organization’s growth needs and service levels are met.
Interacts with the customer, from all areas of the laboratory, to research, develop and implement solutions resulting in a positive experience for the customer.
Writes and maintains custom automation scripts to increase system efficiency lowering the human intervention time on routine tasks. Provides technical information and input regarding current and future industry concepts, hardware, and software that pertains to all aspects of supporting the laboratory and other clinical needs.