Systems Engineer

ECG Management Consultants•St. Louis, MO

53d•$104,000 - $125,000•Remote

About The Position

As a systems engineer at ECG, you’ll provide support and administration for ECG’s cloud-based infrastructure. In this role, you will be responsible for deploying, configuring, and providing ongoing support for cloud-based infrastructure and Microsoft 365 services to our consultants. You will work closely with internal teams and external stakeholders to ensure reliable performance, security, and optimization of cloud environments.

Requirements

Three or more years of progressive experience working within a hybrid or cloud-based environment
Demonstrated expertise with Microsoft Azure, AWS, other cloud services, Active Directory, Microsoft 365, identity services (e.g., Entra), infrastructure as code, server and network virtualization
Three or more years’ networking administration and infrastructure experience in an SMB environment
Demonstrated expertise in supporting an Ethernet/wireless/VoIP or unified communications infrastructure
Bachelor’s degree in computing science, computer information systems, or engineering, or equivalent work experience
Ability to analyze, solve, and debug complex technical issues
Strong interpersonal and communication skills, with the ability to perform effectively on a team
Good project management and documentation skills
Available to work the occasional weekend and/or evenings for planned implementation and maintenance
Up to 10% domestic travel; occasional in-office attendance required
Remote, but lives within 30 miles of any ECG office (Atlanta, Boston, Chicago, Dallas, Minneapolis, San Diego, St. Louis, or Washington, DC)

Nice To Haves

Experience with Bicep, Azure DevOps, CI/CD pipelines
Experience working with network and infrastructure vendors
Experience with SQL Server and SharePoint is a plus
Experience with Microsoft Fabric or Foundry AI is a plus
Understanding of and experience with network, server, and application security; HIPAA experience is a plus

Responsibilities

Assisting senior systems engineers with the administration and maintenance of the ECG cloud environment
Maintaining ECG’s cloud-based infrastructure, including Windows and Linux server environments, Entra, Group Policy, certificate services, DNS, DHCP, and Azure update service
Working with ECG business units to identify business requirements and implementing cloud-based solutions to meet those requirements
Maintaining legacy AD and Entra-based user accounts and PowerShell, runbooks, and Power Apps
Monitoring and reporting on Azure-based resource costs
Administering and supporting the Exchange environment
Assisting in identifying and containing security-related events, incident response procedures, and ensuring systems conform to security best practices
Providing tier 2 and 3 escalation and support for Azure and network infrastructure
Maintaining and performing backup and recovery of ECG cloud resources
Maintaining and regularly applying software upgrades and security updates to all cloud compute resources and network infrastructure
Working with vendors and other partners on cloud resource and network implementations, optimization, troubleshooting, and maintenance
Maintaining current and accurate system documentation and operating procedures related to network, backup and recovery, and cloud resources
Promoting system reliability and efficiency by implementing system standards and operational best practices
Maintaining a monitoring system for high availability and reliability, responding appropriately based on alert levels, and analyzing utilization trends (Azure Monitor, SNMP, Meraki)
Performing root cause analyses of problems, recommending solutions, and implementing corrective measures to minimize future downtime and document procedures
Updating job-related knowledge by participating in educational opportunities, including training and technical conferences, professional organizations, etc.
Adhering to published IT support service-level agreements