Systems Engineer

JPW IndustriesLa Vergne, TN
3d

About The Position

At JPW Industries, we don’t just build products – we build careers. Our teams solve complex challenges, support critical infrastructure, and continuously improve how technology enables our business. We are looking for a Systems Engineer who thrives in a collaborative, fast-paced environment and takes pride in designing and supporting reliable, secure systems.

Requirements

  • Associate or bachelor’s degree in Computer Science, Information Technology, Systems Administration, or a related field, or 4 years of equivalent experience.
  • 3-5 years of experience supporting computer systems, servers, and network infrastructure.
  • Strong knowledge of networking concepts including OSI layers and TCP IP.
  • Hands on experience with Windows operating systems, Active Directory, Windows Server, and Hyper V.
  • Experience with Microsoft Hyper V virtual environments including failover clustering.
  • Experience with backup solutions such as VEEAM or NAKIVO.
  • Experience installing and maintaining software, patches, and updates on servers and end user devices.
  • Experience racking servers and working with IDF and MDF environments.
  • Knowledge of cybersecurity principles and systems.
  • Strong organizational, time management, and problem-solving skills.
  • Ability to troubleshoot under pressure and communicate effectively with technical and non-technical audiences.
  • Proven ability to present complex technical concepts clearly.
  • Commitment to confidentiality, professionalism, and adaptability in a changing environment.
  • Willingness to work extended hours when needed to meet business demands.

Nice To Haves

  • Experience with monitoring and packet capture tools such as SolarWinds and Wireshark preferred.
  • Experience with storage area networks, fiber channel switching, and LUN management preferred.
  • Experience supporting SAP environments preferred.

Responsibilities

  • Design, implement, and maintain enterprise systems and infrastructure aligned with company standards and SOPs.
  • Manage and monitor all installed systems to ensure availability, performance, and security.
  • Provide system administration for storage arrays including firmware, capacity planning, snapshots, replication, and volume creation.
  • Administer Windows and Hyper V environments including patching, firmware updates, backups, and capacity planning.
  • Lead and coordinate cross functional teams through system design, testing, and implementation.
  • Document system designs, plans, and configurations in accordance with engineering and compliance requirements.
  • Build and improve work processes, optimization methods, and risk mitigation strategies.
  • Troubleshoot and resolve escalated technical issues across infrastructure platforms.
  • Collaborate with vendors and communicate progress and risks to stakeholders.
  • Monitor emerging technologies and provide input on future infrastructure direction.
  • Escalate system issues appropriately and ensure timely communication during outages or incidents.
  • Maintain accurate electronic records and system documentation.
  • Participate in on-call rotation and provide evening or weekend support as required.
  • Promote JPW core values, accountability, teamwork, and ethical standards.
  • Support additional projects and responsibilities as assigned.

Benefits

  • Competitive Pay + Annual Bonuses
  • Comprehensive Benefits: Medical, dental, vision, life insurance, disability, telehealth, and more from Day 1
  • Retirement Plans & Employer Contributions
  • Generous PTO + Paid Holidays
  • Career Development & Learning Opportunities
  • Team Member Appreciation Events
  • A Culture That Values Integrity, Teamwork & Innovation

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

251-500 employees

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