Systems Engineer

SilverEdge-posted 3 days ago
Full-time • Mid Level
Chantilly, VA
251-500 employees
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SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense (DoD), Intelligence Community (IC), and beyond. We are dedicated to delivering impactful results to meet mission goals through cutting-edge technology and expertise. We are seeking a Systems Engineer to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions for our DoD customers within the IC sector.

  • Work in an enterprise IT environment with specific tasks related to Voice
  • Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
  • Assist in the design, testing, and deployment of new voice infrastructure
  • Support implementation of next-generation voice technologies
  • Participate in the system security accreditation process
  • Provide certificate management support for secure systems
  • Assist with system upgrades, patching, and configuration
  • Support new site voice system standups
  • Support call center technology deployments, user training, and transition planning
  • Contribute to call routing and trunking design within enterprise voice platforms
  • Attend meetings with internal teams and clients to gather and understand voice system requirements
  • Monitor compliance with established standards, policies, and procedures
  • Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
  • Learn to provide Tier 4 engineering support under supervision
  • Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies
  • Minimum of 3 years' experience
  • Undergraduate or graduate degree in computer science or computer engineering
  • Government issued clearance and poly are required
  • Linux
  • SIP signaling and call flows
  • Secure Real-Time Transport Protocol
  • SIP
  • TCP/IP
  • H.323
  • DNS
  • DHCP
  • RTP
  • MCSE certification
  • A+ certification
  • Network+ certification
  • CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S
  • Cisco Voice certifications
  • Juniper certifications
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