Systems Engineer

M.A. Polce • Rome, NY

96d

About The Position

The Systems Engineer is a professional position within the Solutions Group and is part of a team responsible for project engagements specifically focused on design, development, support and administration of Microsoft Server Infrastructure within multi-server enterprise class environments.

Requirements

• Bachelor’s degree in information technology or related field required.
• A minimum of 5 years' experience.
• Must possess an updated MCSE certification.
• Must possess a strong background in Active Directory design and Implementation.
• Must have an overall strong understanding of security of active directory and group policies.
• Candidate should have a complementary skill such as MS SQL, MS Share Point, MS Exchange, and Office 365.
• Extensive experience implementing/migrating XP, 2000, NT 4.0, Active Directory.
• MS Exchange Certification is desirable along with experience designing exchange in large enterprise environments.
• Must possess excellent communication, interpersonal and presentation skills.
• Must be customer service and results-oriented and have the ability to work well in fast paced environment.
• Required to work off hours on occasion and as needed.
• This position requires a valid driver’s license, reliable vehicle and the ability to pass a background check.

Nice To Haves

• Experience with virtualization and SANs, particularly ISCSI (such as Left-Hand Networks).
• Working knowledge of Enterprise level product integration (such as backup / recovery, mobile devices, archiving products and enterprise monitoring solutions).

Responsibilities

• Building, testing, and integrating Windows based servers in production environments that include O/S upgrades, SAN installations and connectivity, hardware support to some degree (IBM, HP and Dell), and implementation of server standards and deployment policies.
• Engaging in the design and integration of virtual environments, using products such as Citrix XenServer, Microsoft Hyper-V or VMware commonly required in disaster recovery and contingency solutions and most often in conjunction with SAN deployments.
• Providing timely and efficient delivery of services to clients and business partners.
• Architecting, designing, deploying and supporting 'systems infrastructure' in enterprise class environments including but not limited to servers (physical and virtual), storage (NAS, SAN), backup & restore (onsite and cloud), virtual desktop (Citrix and terminal server), disaster recovery (replication) data migration and systems infrastructure monitoring.
• Architecting, deploying and supporting 'cloud services' including but not limited to Microsoft Office365 suite (exchange, SharePoint, OneDrive), security, encryption, archiving, backup and recovery.
• Effectively analyzing and measuring system performance, capacity, and availability often used to identify new opportunities and to assist clients with planning efforts.
• Performing scheduled installation of solutions and effectively working with clients to ensure that the solutions achieve the proposed and intended objectives and ensuring that the client receives adequate knowledge transfer.
• Working with the Project Manager on scheduling and project timelines and reporting on project progress, status and issues for self as well as the other team members.
• Participating as needed in Kick off meetings to add direction and stress key parameters and concerns (in-house and client settings) and preparing appropriate documentation during the project and at project closure.
• Providing for and ensuring proper transition into 'steady state' operations (post project), ensuring adequate documentation and skills transfer to the CIC to successfully provide ongoing support.
• Collaborating with other Engineers to solve complex procedural, operational, technical problems and providing technical direction and training to team members.
• Acting as a Level III resource for the other Engineers.
• Assisting Sales in the design, specification, and configuration of solutions.
• Providing the technical leadership on client engagements and opportunities to develop solution designs, develop work products and act as a subject matter expert on consulting projects.
• Providing the technical leadership to develop technical proposals, assessment documents, and other technical documentation, including periodic articles for our newsletter, website and other Social Media strategies.
• Effectively acting as project technical lead on solutions engagements and directing other team members.
• Working with account managers to properly quote services to current and potential clients.
• Looking for opportunities to expand technical knowledge in currently assigned disciplines, as well as emerging technologies.
• Routinely checking both service and pre-sales boards to ensure tickets assigned to systems solutions group to ensure accuracy, follow-through and completion.
• Demonstrating the ability to work efficiently and effectively without supervision.
• Working off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees