Systems Engineer - SaaS

Tessera Labs•New York, NY

About The Position

Tessera Labs is redefining how enterprises modernize and operate their core systems using enterprise-intelligent AI. Backed by Foundation Capital and built by leaders from top technology and research institutions, Tessera delivers multi-agent AI systems that automate complex workflows across SAP, Salesforce, Workday, Snowflake, Oracle, and other mission-critical platforms. Our mission is to compress years of enterprise transformation into weeks; safely, governably, and with measurable outcomes. We operate with extreme ownership, move quickly, and build at the frontier of applied AI for regulated, large-scale enterprise environments. Role Summary Designs, modernizes, and migrates CRM platforms in large enterprise environments Combines deep Salesforce technical expertise with systems engineering and enterprise integration Focuses on Data Cloud, Agentforce, and large-scale CRM replacement programs Leads and supports Microsoft Dynamics to Salesforce (and vice-versa) replacement and porting initiatives Integrates Salesforce with backend ERP systems using modern integration patterns and middleware Operates in environments where governance, reliability, and auditability are critical

Requirements

3–7+ years of experience in Salesforce systems engineering or technical consulting
Strong hands-on Salesforce development experience
Experience supporting CRM migration or large-scale modernization programs
Ability to operate effectively in complex, ambiguous enterprise environments
Strong communication skills across technical and executive audiences
Willingness to travel (primarily U.S.)

Nice To Haves

Salesforce Certified Technical Architect (CTA) or progress toward CTA
Salesforce Application Architect and/or System Architect certifications
Hands-on experience with Salesforce Data Cloud and Agentforce
Experience integrating Salesforce with ERP systems in regulated environments

Responsibilities

Salesforce Systems Engineering and Platform Development
Design, build, refactor, and remediate Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and configuration
Stabilize and modernize complex, highly customized Salesforce orgs
Rationalize data models, automation, and security to support scale and governance
Align solutions with Salesforce architectural best practices and enterprise standards
CRM Porting and Platform Replacement (Microsoft Dynamics to Salesforce)
Lead and support CRM replacement initiatives from Microsoft Dynamics to Salesforce
Analyze Dynamics entities, workflows, and integrations and map them to Salesforce equivalents
Design and execute data migration strategies, including transformation, validation, and reconciliation
Rebuild business logic, automation, and user experiences to achieve functional parity
Support cutover planning, parallel runs, and post-migration stabilization
Enterprise Architecture and ERP Integration
Design and implement integrations between Salesforce and backend ERP systems such as SAP and finance platforms
Use MuleSoft and related middleware for API-led connectivity and orchestration
Work with REST/SOAP APIs, Platform Events, Change Data Capture (CDC), and ETL pipelines
Define system-of-record boundaries, data ownership, and transactional integrity
Data Cloud, Agentforce, and AI-Enabled Automation
Design and implement Salesforce Data Cloud ingestion, harmonization, and activation patterns
Enable Agentforce-driven workflows and intelligent agents within Salesforce-centric processes
Integrate Salesforce data and workflows into Tessera’s multi-agent AI platform
Support modernization efforts involving fragmented data and legacy CRM implementations
Customer and Delivery Collaboration
Act as a hands-on technical contributor during enterprise CRM modernization programs
Collaborate with architecture, integration, AI, and delivery teams
Communicate technical risks, tradeoffs, and design decisions to executive stakeholders
Travel to customer sites to support critical milestones
Ownership and Operational Excellence
Own production-grade solutions in regulated, mission-critical environments
Balance speed with auditability, reliability, and long-term maintainability
Contribute to internal best practices for CRM migration and Salesforce architecture