Systems Engineer Principal Team Manager

SAIC

101d • $120,001 - $160,000 • Remote

About The Position

SAIC is seeking a TACNET ISEA Subject Matter Expert (SME) Team Manager to join our Network Engineering team in Norfolk, VA. This remote position requires that the ideal candidate is local to area in order to provide onsite presence during the week if needed. The ideal candidate will interface with active-duty military personnel and US Government employees to provide top-notch repair support for United States Navy-related networks, including ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS, and associated applications. The role may require up to 10% travel, both domestic and international, and some off-hours support.

Requirements

• Bachelor's degree in business administration, Management, or IT related field and nine (9) years or more related experience; master's degree preferred with seven (7) or more years of experience.
• Must be a U.S. Citizen.
• Must have an Active Secret Clearance to start.
• Minimum of 4 years of experience in a leadership role managing teams in a technical or specialized environment.
• Demonstrated ability to develop and implement professional development programs.
• Strong project management skills, including resource allocation and performance evaluation.
• Proficiency in using data analysis tools and performance dashboards.
• Exceptional communication and interpersonal skills, with a proven record of providing constructive feedback.
• Availability to manage after-hours team support and emergency response staffing needs.
• Must be able to travel as needed for team development and operational oversight.
• Flexibility to adjust work hours in accordance with team needs and global time zone differences.
• Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.
• Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.

Nice To Haves

• PMP, Lean Six Sigma, or equivalent project management certification.
• Experience in a defense, security, or similarly regulated industry.
• Understanding of enterprise IT and cybersecurity fundamentals.
• Knowledge of current training and certification requirements for defense contractors.
• Experience with Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word, SharePoint, and Database Software.
• Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.

Responsibilities

• Lead a diverse team of SMEs, focusing on their well-being, career growth, and equitable workload distribution.
• Balance staff skills to meet mission requirements, ensuring qualified personnel support a 24/7 operation with our US Navy customer.
• Oversee continuous professional development for SMEs. Implement mentoring programs, identify skill gaps, and develop training plans aligned with individual career aspirations and TACNET objectives.
• Coordinate with the PMO to ensure SMEs maintain up-to-date certifications and training, including annual refreshers, and comply with travel requirements.
• Assist Coordinators with managing credentialing and information systems accounts necessary for SMEs to perform their duties.
• Efficiently allocate resources to staff efforts, ensuring optimal utilization and coverage across all operational areas.
• Maintain regular meetings with SMEs to gather feedback on their professional growth and well-being.
• Update the SME Scores Dashboard on TNOM to reflect current SME experiences.
• Communicate frequently with other TACNET managers about SME performance, gathering critical feedback for improvements.
• Analyze fleet events to identify underutilized/improvement opportunities for SMEs.
• Provide detailed performance feedback to the TSS Functional Area Manager (FAM) for further development and mentoring of SMEs.

Benefits

• Target salary range: $120,001 - $160,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree