Systems Engineer, Library Development Operations (Hybrid) - University Libraries

Washington University in St. Louis-posted 18 days ago
Full-time • Mid Level
Hybrid • Clayton, MO
5,001-10,000 employees
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The Systems Engineer, Library Development Operations will be responsible for managing library applications and servers, deploying updates, identifying production issues, and implementing integrations that meet our customers’ needs. Will work with the software development team to ensure that software development follows established processes and works as intended. Will collaborate with WashU IT to build and manage infrastructure to meet library needs. Platforms to be supported may include repository applications, digital asset management systems, resource discovery layers, and related library systems. As a member of the Library Technology Services team, the successful candidate will play a key role in building functional systems that improve customer experience with new and existing library applications.

  • Build and implement new development tools and infrastructure to automate development and release processes, based on the needs of Libraries’ staff and other campus stakeholders, and communicate the needs to developers.
  • Deploy updates and fixes to ensure systems are safe and secure against cybersecurity threats.
  • Collaborate with campus-wide technology services to ensure proper implementation and management of hardware infrastructures, security policies and authentication/authorization procedures.
  • Write and maintain documentation for systems architecture and application code for internal developers and the wider library development community.
  • Participate in iterative testing and integration of user feedback throughout the development and implementation processes.
  • Maintain awareness of national and international best practices and advances in library applications, frameworks, and implementations by actively engaging in library and research development communities.
  • Perform other duties as assigned.
  • Associate degree or combination of education and experience may substitute for minimum education.
  • Information Technology (4 Years)
  • Four years of work experience to include these areas: Unix/Linux and Windows servers, including server administration, shell scripting, networking, and web servers as well as cloud services, such as AWS or Azure.
  • Client and server-side coding, server-side programming language and/or web framework (e.g., Ruby/Rails, PHP/Drupal, Python/WSGI, Java/Tomcat), and server-side technologies including Apache Solr, NGINX and/or Apache HTTP Server, Tomcat and/or Jetty, and Passenger.
  • Supporting IT operations in an always-up, always-available service, and working in a collaborative team-based environment that requires strong interpersonal skills and communication with both IT and non-IT staff.
  • Ability to write clear documentation.
  • Knowledge of authentication and authorization technologies, including LDAP and SAML/Shibboleth, security best practices, and automation/configuration management/deployment tools, such as Ansible.
  • Bachelor’s degree strongly preferred.
  • Four years of work experience to include these areas: Working with distributed version control, preferably Git/Github, for source code version control and collaboration, and SQL, MySQL and related database platforms, including management and deployment.
  • Working with collaboration tools like ServiceNow and Jira, hardware virtualization environments such as VMware, and containerization technologies such as Kubernetes or Docker.
  • Strong organizational skills and demonstrated ability to manage projects.
  • Working in an academic or cultural institution environment.
  • Knowledge of digital library metadata standards, such as Dublin Core, MARC, METS, EAD, and OAI-PMH.
  • Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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