Systems Engineer IV

Franciscan Alliance, Inc.

2d•Remote

About The Position

People at all levels of healthcare have benefitted from technology solutions because a Systems Engineer listened to their needs and worked with the IS team. Our Systems Engineer does more than just monitor and analyze operating systems. This role is critical to keeping our systems up and running today and planning for tomorrow. The Citrix/Client Endpoint Engineer is responsible for the design, engineering, deployment, operational support, and continuous improvement of enterprise end‑user computing platforms, including Citrix Virtual Apps and Desktops, Citrix DaaS, Azure Cloud PCs (Windows 365), and corporate Windows client environments, across on‑premises, cloud, and hybrid infrastructures, including Microsoft Azure. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT The Citrix/Client Endpoint Engineer is expected to architect, build, manage, and optimize technologies including, but not limited to: Citrix Virtual Apps and Desktops (CVAD), Citrix DaaS, and supporting components such as StoreFront, Delivery Controllers, and Provisioning Services (PVS) Citrix NetScaler / ADC Gateways, including authentication flows, FAS integration, secure remote access, MFA, and high‑availability designs Azure Cloud PCs (Windows 365 and AVD) and integration with identity, security, and endpoint management platforms Enterprise Windows client engineering, including Windows 10/11 image engineering, OS lifecycle management, patching strategies, driver management, and application compatibility Windows Server environments (2008 R2–2022) supporting Citrix and endpoint services Active Directory, Group Policy, and profile technologies, including Citrix Profile Management and FSLogix PowerShell scripting and automation for deployment, configuration, monitoring, remediation, and reporting VMware and virtualization platforms supporting hosted computing workloads This role includes expanded desktop engineering and endpoint ownership, such as: Designing, building, and maintaining standardized Windows images for physical, virtual, and cloud‑based devices Managing application packaging, testing, deployment, and remediation within virtual and physical endpoint environments Supporting endpoint performance optimization, stability, and user experience improvements Participating in OS refresh, technology migrations, and modernization initiatives Ensuring endpoint platforms meet security, compliance, and regulatory requirements, including hardening, access controls, and integration with endpoint protection tools Partnering with endpoint management teams on Intune, policy enforcement, device compliance, and configuration standards

Requirements

Bachelor's Degree IT-related discipline (e.g. Computer Science, MIS, Information Security) or equivalent experience
5 years Relevant work experience unless promotional criteria can be met
8 years Relevant work experience in lieu of degree
EPIC Certified or Accredited (if required by role) - EPIC

Responsibilities

Architect, build, manage, and optimize technologies including, but not limited to: Citrix Virtual Apps and Desktops (CVAD), Citrix DaaS, and supporting components such as StoreFront, Delivery Controllers, and Provisioning Services (PVS)
Citrix NetScaler / ADC Gateways, including authentication flows, FAS integration, secure remote access, MFA, and high‑availability designs
Azure Cloud PCs (Windows 365 and AVD) and integration with identity, security, and endpoint management platforms
Enterprise Windows client engineering, including Windows 10/11 image engineering, OS lifecycle management, patching strategies, driver management, and application compatibility
Windows Server environments (2008 R2–2022) supporting Citrix and endpoint services
Active Directory, Group Policy, and profile technologies, including Citrix Profile Management and FSLogix
PowerShell scripting and automation for deployment, configuration, monitoring, remediation, and reporting
VMware and virtualization platforms supporting hosted computing workloads
Designing, building, and maintaining standardized Windows images for physical, virtual, and cloud‑based devices
Managing application packaging, testing, deployment, and remediation within virtual and physical endpoint environments
Supporting endpoint performance optimization, stability, and user experience improvements
Participating in OS refresh, technology migrations, and modernization initiatives
Ensuring endpoint platforms meet security, compliance, and regulatory requirements, including hardening, access controls, and integration with endpoint protection tools
Partnering with endpoint management teams on Intune, policy enforcement, device compliance, and configuration standards