TransMarket Group-posted 7 months ago
Intern
Remote • Chicago, IL
51-100 employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

We are seeking a motivated individual to join our team as a technical support intern. This position involves provisioning, configuring, and supporting server, network, and desktop equipment. The intern will play a key role in maturing the automation efforts of the server lifecycle, including onboarding, patching, and sunsetting. The role requires providing technical support to traders and other office staff, with a strong focus on user satisfaction. Additionally, the intern will perform data center work, such as cabling, server installation and decommissioning, and part replacement. Monitoring and responding to application, operating system, network, and hardware events quickly is essential, as well as enhancing existing monitoring infrastructure as needed. The intern will document new projects and procedures and improve upon existing documentation where necessary. Collaboration with network, trading, and operations staff will be part of daily trading and project work.

  • Provision, configure, and support server, network, and desktop equipment.
  • Mature the automation efforts of the lifecycle of a server, including onboarding, patching, and sunsetting.
  • Provide technical support to traders and other office staff, with a strong focus on user satisfaction.
  • Perform data center work, such as cabling, server install/decom, and part replacement.
  • Monitor and respond to application, operating system, network and hardware events quickly. Enhance existing monitoring infrastructure as needed.
  • Document new projects and procedures. Improve upon existing documentation where needed.
  • Work with network, trading, and operations staff as part of daily trading and on projects.
  • Pursuing a BS or MS degree in computer science, engineering, or IT with expected graduation in 2025/2026.
  • Good understanding of computer science fundamentals, including operating systems, networking, and programming concepts.
  • Experience with Linux and various Linux distributions. Examples: Debian, CentOS, Ubuntu.
  • Bash and Python experience.
  • Prior use and understanding of a version control system, such as Git.
  • Familiarity with virtualization and containers, such as VMware and Docker.
  • Experience with configuration management tools like Ansible, Terraform, Salt Stack, etc... are a plus.
  • Basic client-side and server-side SQL (PostgreSQL, MySQL, etc...) and NoSQL (MongoDB, Redis, etc..) database experience is a plus.
  • Ability to lift equipment weighing up to 50 pounds.
  • Prior use of bare-metal server provisioning tools, such as Foreman, is a plus.
  • Willingness to work occasional weekends and evenings.
  • Ability to communicate clearly and stay calm under pressure.
  • This position requires physical presence and is on-site (no remote work).
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