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The Systems Engineer, Infrastructure is responsible for installing, maintaining and supporting LAN, WAN, and VoIP infrastructure. Provides high-level technical support for data and voice network systems, creates and maintains network documentation, maintains hardware and software standards, and works projects as needed in order to upgrade to new and/or improved communication equipment procedure. The engineer must be well versed with the advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems. Additionally, resolves technical issues that have been escalated by the Technical Support Analyst and/or the Installation support team.
