Systems Engineer II -Part Time

Community College of Baltimore County • Catonsville, MD

69d

About The Position

The purpose of this class is to perform administrative and technical work in support of the College's computing and/or network infrastructure.

Requirements

• Associates degree and three years of experience in systems engineering or computer related field.
• Knowledge of operating system installation, security, and configuration.
• Knowledge of application installation and end user provisioning and security.
• Knowledge of LDAP concepts.
• Knowledge of SAN concepts.
• Knowledge of desktop and server patch management.

Responsibilities

• Provide technical support for the Information Technology department and ongoing projects.
• Serve as a member of the team which provides Tier III support to the Support Center, including the Help Desk.
• Assist with problem support for systems software and hardware support for problems escalated by the Support Center and Help Desk Analysts.
• Assist with the installation, configuration, administration, and maintenance of network infrastructure.
• Perform information technology security risk assessments, incident response, and remediation.
• Provide support for upgrades, rollouts and special projects, and events, as required.
• Troubleshoot server problems.
• Ensure stability of Windows and Linux servers throughout routine maintenance.
• Coordinate new server software installations.
• Prototype new software.
• Maintain SAN and email environments.

What This Job Offers

• Industry: Educational Services
• Education Level: Associate degree