Systems Engineer II - Identity Access Management (IAM)

Early Warning® • Scottsdale, AZ

5d • $99,000 - $121,000 • Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose This position performs installation, system administration, and integration tasks for the EWS Identity Governance and Administration platform. This position defines, creates, and maintains workflow processes required to manage all identities management within EWS. Works with external vendors and internal teams. Essential Functions DevOps support for Identity Governance and Administration solutions to include Incident and Request management. Provide administration and support for current onboarding/offboarding activities such as add/delete/move identity accounts Recommend system development tasks to include design, build, integration, and formal testing of IGA platform integrations. Create and maintain policies and technical documentation to ensure efficient planning and execution. Create and maintain comprehensive documentation of best practices for all implemented system configurations. Represent their team in ensuring that best practices and consistent methodologies are considered. Provide routine technical software support, including evaluation, installation, configuration, and on-going support. Provide required reporting and analytics information as needed Participates with other technical team members and departments to recommend solutions and resolve priority issues in a timely manner. Interact with multiple internal customers and external vendors and partners to provide quality customer service. Participate in 24x7 on-call rotation and act as escalation point. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data. Identity Governance Focus DevOps support for Identity Governance and Administration (IGA) solutions to include Incident and Request management, and implementation of new functionality including new integrations. Hands-On experience and proficiency with IGA products such as Sailpoint, Oracle Identity Manager or Saviynt. Solid understanding of various identity governance administration aspects such as attestations, analytics, connectors, rules, users, accounts, account ownership, roles, entitlement, entitlement ownership, security system, and endpoints. Experience integrating IGA solutions with one or more products such as Active Directory, Azure Active Directory, Okta, Workday, ServiceNow, Amazon Web Services Knowledge of SQL, REST, SOAP, JSON, XML, Groovy and PowerShell. Experience developing and testing new integrations and configurations including testing APIs for example through Postman.

Requirements

• Education and/or experience typically obtained through completion of a bachelor’s degree.
• 5 plus years of proven experience with the following disciplines:
• Managing Active Directory environments in a multi-domain model
• User and Group Management following recommended practices in an Active Directory environment following least access privileges.
• Experience with global security standards such as PCI
• Strong focus on providing the best User Experience (UX)
• Network troubleshooting (e.g. TCP/IP, DNS, server ports, switches/routers, firewalls)
• Designing and implementing security solutions inside and across secure networks
• Collaboration tools such as Zoom, MS Teams
• Scripting experience such as PowerShell, Python, Bash
• Ability to understand and modify XML/AML
• Aptitude and drive to learn new technologies and maintain industry knowledge.
• Good problem solving and/or troubleshooting skills and ability to provide clear instructions.
• Ability to deliver in a fast-paced environment.
• Excellent interpersonal skills and highly customer oriented.
• Excellent written and verbal communication skills.
• Background and drug screen.
• Hands-On experience and proficiency with IGA products such as Sailpoint, Oracle Identity Manager or Saviynt.
• Solid understanding of various identity governance administration aspects such as attestations, analytics, connectors, rules, users, accounts, account ownership, roles, entitlement, entitlement ownership, security system, and endpoints.
• Experience integrating IGA solutions with one or more products such as Active Directory, Azure Active Directory, Okta, Workday, ServiceNow, Amazon Web Services
• Knowledge of SQL, REST, SOAP, JSON, XML, Groovy and PowerShell.
• Experience developing and testing new integrations and configurations including testing APIs for example through Postman.

Nice To Haves

• Experience in cybersecurity and Information Security
• Demonstrated experience in a medium to large scale enterprise.
• Saviynt Administration and/or Implementation experience.

Responsibilities

• DevOps support for Identity Governance and Administration solutions to include Incident and Request management.
• Provide administration and support for current onboarding/offboarding activities such as add/delete/move identity accounts
• Recommend system development tasks to include design, build, integration, and formal testing of IGA platform integrations.
• Create and maintain policies and technical documentation to ensure efficient planning and execution.
• Create and maintain comprehensive documentation of best practices for all implemented system configurations.
• Represent their team in ensuring that best practices and consistent methodologies are considered.
• Provide routine technical software support, including evaluation, installation, configuration, and on-going support.
• Provide required reporting and analytics information as needed
• Participates with other technical team members and departments to recommend solutions and resolve priority issues in a timely manner.
• Interact with multiple internal customers and external vendors and partners to provide quality customer service.
• Participate in 24x7 on-call rotation and act as escalation point.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
• DevOps support for Identity Governance and Administration (IGA) solutions to include Incident and Request management, and implementation of new functionality including new integrations.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level