Under the direction of the Manager, Systems Engineer, the Systems Engineer I is responsible for engineering and designing solutions to simplify, standardize, and optimize operations for the IT department. The role will work closely with various IT personnel to ensure all systems are running optimally and meeting performance levels. This role will work with fellow Systems Engineers to implement applications and enforcing security policies across the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Engages with project teams to implement full-stack solutions and provides ongoing assurance of technology solutions through discovery. 2. Engineers’ solutions for computer and storage systems to support the efficient operation of the enterprise and decommissions systems at the end of the service cycle. 3. Creates and maintains documented policies, procedures, and processes such as operational runbooks and architectural diagrams. 4. Troubleshoots any issues that arise with the infrastructure systems, including but not limited to, working with third-party vendors as well as other internal team members. 5. Mentors and trains with other team members throughout the enterprise, seeking to continually improve processes. 6. Performs incident, problem, and change management tasks (including but not limited to root cause analysis, request for change, and event/incident management). 7. Engineers and automates proactive monitoring of key compute, storage, and network systems, and engineers new capabilities to optimize the performance of endpoints. 8. Engineers and manages backup, restore and disaster recovery capabilities to continually meet the needs of the enterprise and meet or exceed service level agreements. 9. Performs on-call responsibilities on a rotational basis to support essential enterprise clients and emergencies outside of business hours. 10. Performs other duties as assigned to support the efficient operation of the department.