Systems Engineer (Future Opportunity)

Alaska Communications • Anchorage, AK

98d

About The Position

The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems. This includes supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements. The Systems Engineer will ensure stability, integrity and performance of voice, data, and wireless data-based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting and optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline to maintain focus effectively and efficiently while successfully managing multiple parallel projects and activities.

Requirements

• College diploma in the field of computer science, computer information systems, or computer engineering.
• 3-5 years of experience leading to the ability to be a Subject Matter Expert in information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems.
• Fundamental IP, routing and switching concepts.
• System administration experience.
• Familiarity with a broad cross section of IP based systems and networking technologies.
• Ordering, provisioning, turn up and troubleshooting of telecommunications circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.).
• Theoretical knowledge and extensive hands-on experience configuring, troubleshooting, optimizing and managing a relevant mix of software, hardware, protocols and technologies.

Nice To Haves

• CCIE, JNCIE, CISSP, CCNP, CCNA or equivalent network and or system certification.

Responsibilities

• Install new hardware, systems, and software for network and system infrastructure.
• Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions.
• Perform troubleshooting analysis of network and system infrastructure and associated systems.
• Document network problems and their resolutions for future reference.
• Support administration of servers and server clusters.
• Manage all system backups and restoration protocols.
• Plan and support network and computing infrastructure.
• Monitor system performance and implement performance tuning.
• Manage user accounts, permissions, email, anti-virus, anti-spam.
• Oversee software and network security.
• Provide training instruction on platforms, equipment, and related applications.
• Direct and coordinate the efforts of lower-level engineers within the workgroup.
• Function as the SME in one or more areas and serve as the final point of escalation in the company.
• Perform other duties as assigned.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees