Systems Engineer 3 - Central (A)

University of Miami•Coral Gables, FL

1d•Hybrid

About The Position

The University of Miami’s UMIT Department has an exciting opportunity for a full-time Systems Engineer 3 to work in a hybrid capacity based in Coral Gables, Florida. The Systems Engineer 3 translates interface requests into workflows and processes that span multiple applications and multiple departments. The incumbent plays a leading role in the design, development, and maintenance of interface programming that is necessary to exchange data securely, accurately, and reliably between multiple systems, databases, web services, and file systems. Moreover, this employee designs, develops, and maintains the enterprise architecture for the integration engine. The Systems Engineer 3 also oversees major version upgrades and system updates. Further, this employee develops interface logic between multiple systems and successfully implements state of the art business or healthcare management systems.

Requirements

Bachelor's degree in relevant field
Minimum 6 years of relevant experience
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e., Microsoft Office).
Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

Leads full lifecycle delivery of software development.
Evaluates, designs, and tests clinical applications of information systems for implementations and upgrades.
Works with managers, senior administrators, and other leaders to produce required data, identify project tasks, and appropriate time estimates.
Develops, designs, evaluates, and monitors common data processing methods and procedures, and identifies opportunities for process improvements for existing and new interfaces.
Builds and enforces simulation exercises, reviews design and code for quality control, and maintains procedures to ensure utmost performance.
Serves as a technical expert in multiple highly specialized areas of applications systems analysis and programming.
Designs and implements viable solutions to technical challenges and assists support staff in resolving issues.
Leads problem-solving to troubleshoot and direct resolution of production issues.
Ensures data integrity with each interface and establishes protocols to resolve data accuracy and transmission issues.
Ensures that all interfaces are using appropriate standards and record transaction formats.
Documents and implements integration environment modifications, in accordance with best practices in the industry.
Serves as software technical expert and primary resource for clinical applications to support end-users, including vendors and clinicians.
Advises and works with other IT personnel in maintaining efficiency of corporate applications and operating systems.
Maintains proficiency and certification with the integration technologies required and the application systems assigned.
Maintains reliable performance of the integration environment and overall integration engine(s).
Monitors the runtime cycle(s) of live interfaces and resolves downtime issues.
Performs analysis to test, develop, modify, and adapt application systems, hardware configurations, and interface programs.
Provides problem-solving expertise to troubleshoot and resolve production issues.
Leads report generation for presentation to senior management.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Provides advice and guidance to management and technical staff relating to Cloud Infrastructure products and solutions.
Takes on a lead role for problem management analysis.
Provide technical leadership when implementing and administering solutions supported by the team.
Delegates technical tasks when appropriate and sets appropriate benchmarks to achieve timed-based goals.
Deliver cloud services and/or infrastructure in alignment with target architecture (Amazon Web Services/Azure, and/or VMware).
Apply high skill with commands, utilities and understand advanced aspects in the engineering and administration of VMware and Citrix platforms.
Subject matter expert (SME) with VDI technologies, Cloud (AWS and Azure) strategy, security, capable of visualizing what it means to go from legacy computing environments to utilizing the best, world-class secure Cloud computing offerings available for delivery at an enterprise scale.
Responsible for evaluating and recommending best practice VDI architectures for the enterprise VDI service, to include providing expertise architecting, designing, engineering and migrating legacy infrastructure and applications to the Citrix Cloud, using industry best practice methodologies or strategies.
Extensive technical expertise in Windows Server 2012/2016/2019.
Performs research and analysis required for project proposals, system modifications, and new implementations.
Manages relationships between Citrix technical and UMIT, working to manage or resolve issues, coordinating and facilitating communication, and acting as an intermediary, as needed.
Coordinate efforts to quickly resolve outages. Making sure to keep management and customers informed, working with vendors, application development, and or database administrators to resolve problems along with performing root cause analysis.
Provides support of the cloud infrastructure and coordination of vendor support to ensure 24/7 service availability.
Conduct cross-training sessions for UMIT members and customers as required.
Ensures that most appropriate solutions are designed/selected and implemented, and that hardware and software solutions are efficiently integrated and configured to meet or exceed project requirements.
Monitor and maintain systems to ensure activities complete successfully, performs planned and unplanned changes in the development and production environments, and provide support for afterhours maintenance activities in the production environment.
Exhibits subject matter expertise on designing, implementing, and maintaining Citrix infrastructure.