Systems Engineer 3

CAMPUS USA CREDIT UNION•Newberry, FL

About The Position

Responsible for supporting the organization's servers, workstations, clusters, storage systems, and peripherals. Oversees performance monitoring and ensures system and security issues are handled promptly. Keeps current with the latest systems administration and security trends to provide an efficient, performant, and secure environment. This high-level position is mainly self-directed and requires minimal day-to-day supervision.

Requirements

Experience developing, configuring, and administering Windows 365 environments a must
Bachelor's Degree in Computer Science, Information Technology, Business Administration OR A combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions may be substituted
4 - 7 years of similar or related experience
Communication and Collaboration
Computer Servers
Creative Thinking and Innovation
Decision Making and Problem Solving
Enterprise Storage
Expertise and Technical Knowledge
Firewall and other Security Hardware
Guidance and Impact
Infrastructure Lifecycle Management
Infrastructure Management
IT Storage Management Software
Operating System
Other IT Infrastructure Software
Project Management
Storage Devices
System Administration
System Implementation
System Management
System Monitoring
System Security
System Testing
Systems Analysis
Systems Architecture
Systems Design

Responsibilities

Leads the maintenance, configuration, security, and reliable operation of computer systems, servers, storage, virtualization, and Service Center equipment.
Manages the planning, implementation, the testing of system security and system access
Serves as the highest escalation level for troubleshooting hardware and software errors.
Mentors and leads other staff in diagnosing, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
Establishes standards for monitoring the organization's systems for security vulnerabilities and proper operation.
Ensures system issues are addressed in a timely manner.
Responsible for leading incident resolution efforts that may require coordinating with vendors and other staff.
Escalates issues to management when necessary
Leads the architecture and technology planning and design decisions.
Makes recommendations to management
Oversees hardware and software maintenance at the company's disaster recovery site and provides technical support for disaster recovery testing
Assures prompt response to and recovery from systems and server-related production interruptions, across multiple hardware platforms, networks, and operating systems
Continuously grows professionally and obtains new skills through training, conferences, and certifications.
Makes training recommendations to management to address skill gaps and new technology
Identifies opportunities to improve services to the company and its customers through the use of new products and technologies
Anticipates system and server security/integrity risks and assures adequate safeguards
Ensures network users, user environment, and directories are established, updated, and maintained regularly
Completes established goals within the prescribed timeframe
Mentors, trains, and facilitates the work of less experienced staff while performing fewer hands-on tasks
Participates in the planning and execution of disaster recovery and business continuity plans
Serves as an on-call resource to troubleshoot network issues for a 24/7 operation
Manages 3rd party vendors for contract work