Systems Engagement Senior Specialist, Business Systems

Foundation for California Community Colleges

2d • $75,000 - $85,000 • Remote

About The Position

Systems Engagement Senior Specialist 100% Remote within California, Must reside in California We are seeking a Senior Specialist to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future. What You’ll Do Leads digital systems onboarding and provides ongoing enablement to help new and existing employees successfully adopt and use core workplace technologies. Provides internal customer‑success‑style support to ensure sustained system adoption, user confidence, and long-term impact on systems, policies, and programs. Conducts structured feedback collection and delivers training sessions, workshops, resource materials, digital tutorials, and actionable documentation. May assume project coordination, and coordinates post-launch reinforcement activities. Attributes for Success 3+ years of relevant work experience preferred. Certification in Project Management is a plus. Relevant degree in a related field OR equivalent combination of education and experience, including roles in enablement, digital adoption, training, customer success, or systems support. We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall What we Offer FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol. Benefits Competitive compensation, generous PTO, and paid holidays Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings CalPERS retirement program and optional 403(b) and 457 Retirement plans Carrot reproductive health and fertility support Tuition reimbursement Public Service Loan Forgiveness certified employer To see the full job description, please email [email protected]. Budgeted Annual Salary Pay Range: $75,000.00 - $85,000.00 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity. The Foundation for California Community Colleges is the official nonprofit partner to the California Community Colleges, the largest and most diverse system of higher education in the nation. Our work reaches all 116 California Community Colleges across 73 districts and is designed to help improve the student experience and expand pathways to economic and social mobility across California. More specifically, we exist to benefit: Students: We believe in ensuring students from all backgrounds succeed in reaching their goals and improving their lives and their communities; Community Colleges: We believe in lifting up the California Community College system as the greatest gateway to a better future; and Communities: We believe in the power of community colleges to help their communities thrive. Our projects and services seek to be at the forefront of innovation and excellence in higher education across five areas of impact: student success, workforce development, equity, community impact, and system support. To date, we’ve delivered hundreds of millions in grants, support, and cost savings to colleges and students to make this possible, with 85 cents of every dollar raised directly allocated to programs and services. We’re proud of our role in helping Californians build a better future for themselves and their families, but we know there’s more to be done. Join us. Learn more about working at the Foundation > Read the Foundation's Double Impact Strategic Plan > Location The Foundation’s main headquarters are based in Sacramento, California, though we offer remote opportunities throughout the entire state. We aim to hire a workforce reflective of the California communities we serve.

Requirements

• 3+ years of relevant work experience preferred.
• Relevant degree in a related field OR equivalent combination of education and experience, including roles in enablement, digital adoption, training, customer success, or systems support.

Nice To Haves

• Certification in Project Management is a plus.

Responsibilities

• Leads digital systems onboarding and provides ongoing enablement to help new and existing employees successfully adopt and use core workplace technologies.
• Provides internal customer‑success‑style support to ensure sustained system adoption, user confidence, and long-term impact on systems, policies, and programs.
• Conducts structured feedback collection and delivers training sessions, workshops, resource materials, digital tutorials, and actionable documentation.
• May assume project coordination, and coordinates post-launch reinforcement activities.

Benefits

• Competitive compensation, generous PTO, and paid holidays
• Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
• CalPERS retirement program and optional 403(b) and 457 Retirement plans
• Carrot reproductive health and fertility support
• Tuition reimbursement
• Public Service Loan Forgiveness certified employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees