The System Director of IT Population Health Services Organization (PHSO) is a leader responsible for the strategic oversight, architecture, and operational performance of IT systems and applications that support population health management, managed care operations, and end-user support services within a Population Health Services Organization (PHSO). This role is pivotal in driving the successful implementation and optimization of platforms used for care coordination, risk stratification, quality improvement, and payer-provider integration, ensuring alignment with the organization's value-based care and health equity goals. Reporting to the System VP of Physician and Clinical Enterprise, the director collaborates closely with senior leadership including the CEO, COO, VP of analytics, and Compliance leadership. The incumbent leads a multidisciplinary team encompassing system analysts, IT support specialists, data integration engineers, application developers, architects, and vendor partners to deliver seamless, high-performing technology solutions that support both clinical and administrative stakeholders across the PHSO and affiliated provider networks. In addition to managing the population health IT ecosystem, the director oversees the End User Services function—ensuring reliable desktop support, efficient help desk operations, timely issue resolution, and excellent customer experience for all system users. The individual is also responsible for maintaining a secure, interoperable, and scalable IT architecture that meets regulatory requirements (HIPAA, NCQA, CMS), supports real-time data exchange (e.g., via HIEs, FHIR, HL7), and enables actionable insights through integrated analytics platforms. This leadership role plays a central part in advancing the organization's ability to manage cost, improve care quality, and enhance patient and provider experience across government and commercial managed care contracts.