About The Position

Work hard. Have fun. Make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. As a result of continued growth, our Technology Deployment - Systems Integration team is now searching for an innovative and solutions-oriented Systems Development Engineer to be a part of our USA initiative of developing and delivering the next generation of world-class fulfillment systems through the use of advanced technology. Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including design, development, implementation, enhancement, and support. System Development Engineers (SysDE’s) will be part of a new product/technology deployment cycle and responsible for successful delivery of equipment for further testing and evaluation. You will serve as a liaison between Fulfillment Center Operations (our customer) and product development engineers. This role will require the ability to build relationships across a cross-functional team and capture and synthesize the voice of the customer. Your primary goal is to own the improvement of the deployment process, validating and testing processes through lab and field activities. You will integrate, deploy, and troubleshoot solutions for new advanced technology systems, iterating and providing feedback to internal and external partners with each opportunity. As an Amazonian you are able guide the development, implementation and delivery of complex system designs and advanced technology in ambiguous and complex problem spaces. You integrate systems for safety, security, stability, and efficiency. You participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs. You must be responsive, flexible, and able to succeed within an open collaborative environment. Amazon’s culture encourages innovation and expects engineers to take a high-level of ownership in solving complex problems. Come help us make history!

Requirements

  • Experience in automating, deploying, and supporting large-scale infrastructure
  • Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
  • Experience with CI/CD pipelines build processes
  • Experience with Linux/Unix
  • Bachelor's degree
  • 3+ years control system experience including PLC/IPC based controls design, development, implementation and support. E.g. Allen Bradley, Siemens and CODESYS systems
  • Experience with the designs of complex, automated material handling equipment, packaging technologies, or systems including robotics (FANUC, ABB, UR) and high-speed manufacturing.
  • Experience working technical documentation such as flow diagrams, conveyor and equipment layouts, and installation details
  • Demonstrated understanding of life-cycle embedded systems development including hardware (circuit and logic designs, PLCs), software (embedded operating systems and programming), testing and implementation.
  • Experience in testing and implementing software (embedded operating systems and programming).
  • Experience in industrial networking and communications including topology design and familiarity with TCP/IP and Fieldbus applications.
  • Experience with 3-phase electrical systems

Nice To Haves

  • Experience with distributed systems at scale
  • Demonstrated ability to go beyond specialization and combine controls- and software- systems engineering skills to implement new solutions at the organizational or architectural level
  • Master’s degree in Engineering, Operations, Business Administration, or a related STEM field.
  • Operations Management/Distribution Center experience.
  • Exposure to Six Sigma, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers.
  • Direct management or responsibility for material handling, automation, or technical projects.
  • Proven technical leadership for engineering projects or programs.
  • Demonstrated design and/or implementation experience with integrated automation solutions, such as material handling systems, high-speed packaging lines, or manufacturing lines.
  • Experience working in an Agile environment using the Scrum methodology
  • Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
  • Experience developing web-based applications using AWS services (e.g., Kinesis, DynamoDB, Lambda, AppSync, Step Functions)

Responsibilities

  • Work with internal and external engineering teams to successfully deliver cross-functional deployments that are high-quality — on time, on budget, maintainable, and low-defect across multiple programs.
  • Contribute to project priorities, establish milestones, and drive deployment schedules to meet deadlines; capture and present KPI metrics to evaluate project success and identify areas for improvement.
  • Deep dive technical solutions encompassing sorter system configuration, material handling integration, controller commissioning, and connectivity validation between warehouse control systems and facility equipment.
  • Develop and maintain scripts, automation tools, and deployment utilities that improve engineering efficiency, reduce manual effort, and enable consistent execution at scale.
  • Author and contribute to internal tooling and configuration code, applying software development best practices to support deployment workflows and system integrations.
  • Participate in design reviews and support execution efforts between internal teams and outside vendors, including equipment specifications, material flow, process design, and site layout validation.
  • Communicate project status effectively, answer project questions in detail, and regularly produce clear and concise summaries for the projects you own to your program management team.
  • Capture and synthesize the Voice of Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and influence triage efforts with Product Development teams, applying lessons learned to enable acceleration and deployment scale.
  • Build strong working relationships with Fulfillment Center and Sort Center management and their operations teams across multiple sites, as well as Facilities, Finance, Safety, Process Engineering, and other business stakeholders.
  • Develop and maintain deployment standards, SOPs, and runbooks that enable consistent execution across distributed engineering teams at scale.
  • Identify process improvement initiatives in support of operations, deployment, or engineering teams within a geographic node.
  • Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools.
  • Collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions with quick turnaround.
  • Travel up to 75% throughout North America, which can vary based on peak seasons.

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
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