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AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
We're looking for a passionate Systems Development Engineer to drive the
evolution of Route 53 Resolver DNS Firewall and Route 53 Profiles. This is a
unique opportunity to own critical infrastructure that protects thousands of
organizations worldwide from DNS-based threats while simplifying DNS management
at scale. You'll design and build solutions that expand our global footprint,
enhance our security capabilities, and create operational excellence for
services that handle billions of DNS queries daily. If you're excited about
solving complex distributed systems challenges, thrive in customer-obsessed
environments, this role is for you.
Key job responsibilities
In this role you will -
Design, develop, and deploy systems that enable global expansion of Route 53
Resolver DNS Firewall and Route 53 Profiles across AWS regions, availability
zones, and edge locations
Establish operational excellence through automation, monitoring, and
self-healing infrastructure
Collaborate with product management to translate customer feedback into
technical solutions
Architect and implement new security features to defend against evolving DNS
threats
Create efficient, scalable systems for managing DNS filtering rules, policies,
and configurations
Build tools that simplify operational processes and improve service reliability
Mentor junior engineers and contribute to engineering best practices
Partner with other AWS teams to integrate DNS security capabilities across the
AWS ecosystem.
A day in the life
On a “typical” day you may -
Attend team reviews of service metrics and operational health or design reviews
for a new feature.
Dive deep in code implementing a system to optimize deployment of the service
infrastructure in a newly launched AWS region.
Collaborate with product managers to prioritize customer requests, or partner
with support teams to investigate and resolve a complex customer issue. Lead a
technical discussion with junior team members about optimizing a data pipeline
for filtering DNS queries at scale.
Throughout the day, you'll balance immediate operational needs with long-term
architectural improvements, all while keeping customer experience at the
forefront of your decisions.
About the team
We builders behind Route 53 Resolver DNS Firewall and Route 53 Profiles –
services that were born from listening to our customers' needs for better DNS
security and management. Our team has a strong builder culture where we value
invention, operational excellence, and customer obsession. We celebrate diverse
perspectives and encourage open debate to find the best solutions. We operate at
the intersection of networking, security, and distributed systems, giving team
members exposure to a wide range of technical challenges. Our work directly
impacts all AWS users who rely on our services for secure DNS resolution for
their critical workloads.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)
conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
