Systems Consultant

CCTTulsa, OK
20d

About The Position

We are seeking talented individuals to work as part of our Services team, performing software installation, and value-added Services to our growing client-base. The Systems Consultant role utilizes their technical knowledge in areas such as networks, web servers, virtual servers, web services, and database servers to configure customer environments. It is a true consulting role, bringing expertise to our clients, when it often is lacking on the client-side. In addition, the Systems Consultant consults with our clients to enable their IT team on the knowledge of our software’s environment and required duties.

Requirements

  • Bachelor's degree in technical or business field
  • Proficient with Active Directory, IIS, MS SQL Server.
  • Excellent technical writing and oral communication skills
  • Ability to work as part of a project team structure
  • Ability to work on-site at client locations throughout North America
  • Travel Expectations: ~30%
  • Ability to pass stringent background investigations, required
  • Clean driving record, required
  • Disciplined in approach to work product completion and timelines.
  • Must have analytical thought processes to make independent decisions.
  • Ability and willingness to work extended hours on a sporadic basis (during certain days on a client implementation) as required.
  • Ability and willingness to work on multiple assignments/projects in a fast-paced environment and meet tight deadlines.
  • Ability and willingness to work independently.
  • Ability to effectively formulate and communicate ideas.

Responsibilities

  • Work alongside our clients’ IT departments before and during software implementations to correctly align multiple systems to work with our software, solving their unique needs.
  • Leverage your knowledge of networks, operating systems, application servers, virtual servers, cloud infrastructure and database servers to create the best environments for our software.
  • Combine your analytical ability and problem-solving skills to solve problems such as system connections, environmental performance, or ongoing system management.
  • Communicate, both in-person and through technical documentation with clients, on their environmental needs and configuration.
  • Provide Support services to our clients in a production environment, when escalated.
  • Demonstrate and provide outstanding customer and employee relations at all times.
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