The Systems and Process Management Specialist is responsible for managing, optimizing, and integrating data, workflows, and reporting across multiple platforms, including Airtable, SharePoint, the Document Management System (DMS), and JotForm. This role plays a key part in ensuring data accuracy, transparency, and accessibility while enabling efficient operational processes for both internal teams and external vendors. The Specialist will develop and maintain performance tracking systems, oversee KPI data sourcing, manage document lifecycle processes, and ensure reporting consistency across historical and current data sets. They will act as a bridge between operational teams, leadership, and technical stakeholders, working closely with Asset Management, Field Services, and other departments to identify needs, troubleshoot issues, and implement scalable process improvements. This position requires a detail-oriented, highly organized individual with strong technical proficiency, excellent communication skills, and the ability to balance hands-on execution with big-picture process optimization.