Systems and IT Manager

Morales Group • Whitestown, IN

23d

About The Position

The Systems and IT Manager plays an important role within Accion Performance by providing the business knowledge and technical skills to implement technical strategies, evaluate products, and provide a superior level of technical support that benefits the company and customers.

Requirements

• Bachelor’s degree or equivalent in information systems or computer science; master’s degree preferred
• Five or more years’ experience in a similar role; 3PL experience preferred
• Advanced knowledge of operating systems, interfaces, computing, and scripting
• Highly proficient in the English language
• Excellent technical, supervisory, interpersonal, collaboration, and critical-thinking skills
• Excellent verbal and written communication skills
• Fluent in a variety of programming languages, software, and systems
• Basic understanding of managing budgets and expenses
• Motivated and growth-oriented

Nice To Haves

• 3PL experience preferred
• master’s degree preferred

Responsibilities

• Recruits, interviews, hires, and trains Systems staff
• Oversees the daily workflow of the department
• Provides constructive and timely performance evaluations
• Handles discipline and termination of employees per company policies
• Embraces and promotes Accion Performance’s Warehouse’s core values: Be Humble, Be Courageous, Be a Light, and Be Gritty.
• Plans, organizes, implements, and trains stakeholders on IT-related products
• Collaborates with staff, customers, vendors, and managers to understand and assess computing and systems needs and requirements
• Leads the 3PL customers’ teams in system implementation, onboarding, training, and tasks
• Serves as Systems liaison between operating divisions, vendors, customers, and all internal departments to achieve objectives
• Interfaces between external customers’ operating systems and internal systems to ensure data integrity between the systems
• IT integration between third party software
• Automation of systems to increase efficiency across the business unit
• Creation, automation, and maintenance of customer and internal reporting systems. Not limited to but including: inventory management, PowerBI, Crystal Reporting, SQL reporting, Synapse Anywhere
• Evaluates system utilization and primary support for detection and correction of operational problems
• Acts as the subject matter expert to advise on system performance, available enhancements, and strategic ways to prevent operational risks
• Manages vendor relationships and application sourcing; regularly communicates with key contacts for day-to-day issues and escalations
• Ensures connections with trading partners occur without issue
• Oversees backup, system testing, system patches and system promotes, security, and user help systems
• Drives operational continuous improvement by researching and providing suggestions to internal stakeholders
• Remains current on the latest systems and technology trends, options, and offerings
• Travels to other Accion Services Warehouse and customer locations as required; up to 25% of the time
• Creates and recommends IT budget based on business needs and scalability
• Other duties and projects as assigned

Benefits

• Health insurance – Medical, vision, dental and life insurance plans available.
• Disability Insurance – Short-term and long-term coverage.
• Paid Baby Bonding Time – because family is important.
• Competitive PTO
• 401k Plan -for saving for the future.
• Professional Development
• A culture of Giving Back – 16 Paid Volunteer Hours
• Passport Program – we want to keep the team engaged in the culture we’ve built.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees