CACI is looking for a seasoned IT professional to support FOIA case management and other information access solutions who ideally has experience supporting system Operation and Maintenance in a customer environment. This on-site support specialist is responsible for monitoring system operation, troubleshooting issues impacting system operation and performance, and supporting the correction and enhancement of the system's software modules and other work products to meet customer's business requirements for new features, enhancement of existing capabilities, and correction of defects identified in the system. They provide direct support for users performing vital information access services to the American public, as well as providing system and database support to a mission critical system for those users.