Systems Analyst

About the position

Responsible for designing, implementing, and maintaining technology systems for VRA that meet product goals and maximize value. The position involves technical innovation, application enablement, issue resolution, and mentoring the Systems Analyst team.

Responsibilities

• Demonstrate technical capabilities of supported system(s)
• Collaborate to provide creative technical options through partnership with product teams or functional users
• Create and execute system solutions that fully maximize our investments and product objectives
• Continually map technical specifications and activities to existing and emerging information tools for purposes of identifying improvement opportunities that drive value for the organization
• Develop technical specifications and requirements for projects or tasks
• Validate that technical solutions meet functional requirements
• Collaborate with product teams to ensure technical perspective is incorporated into business planning and daily operations
• Understand functional processes and technical system implications
• Ensure systems comply with industry standards, regulations, and best practices for security and data privacy
• Serve as an on-call back up for multiple systems and provide support during off hours based on the on-call schedule
• Demonstrate ability to configure supported systems to meet defined functional requirements
• Execute detailed system level application support and issue resolution
• Ensure quality and satisfaction within technology service levels
• Facilitate the leveraging of shared technology services and best practices
• Maintain relationships with functional users
• Mentor and develop Systems Analyst team

Requirements

• Bachelor of Science in Information Systems/MIS, computer science, business or related field or equivalent experience
• 3+ years technical experience in Information Technology in support of enterprise class systems
• Exposure to enterprise class system(s) as it relates to the functional area preferred
• Experience with Microsoft Dynamics 365 is a plus
• Exposure to supporting specific functional area(s) preferred
• Experience with Agile/Scrum development methodology a plus

Nice-to-haves

• Dedication to delivering solutions for the success of all brands
• Ability to articulate technical concepts in a relatable way to business users
• Strong background in application development and database technologies and concepts
• Excellent PC skills utilizing Microsoft Office software
• Proven problem solving and analytical skills
• Detail oriented with the ability to manage multiple tasks simultaneously
• Excellent organization and follow through skills
• Excellent interpersonal, written and verbal communication skills
• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment
• Strong team player

Benefits

• Medical plan options including both a HDHP/HSA plan and a PPO plan
• Dental
• Vision
• Flexible spending accounts
• Employer provided 2X your salary in life insurance
• Accidental Death and Disability insurance
• Voluntary life insurance for you, your spouse and your children
• Short-term disability
• Long-term disability
• Paid family medical leave
• 401k with generous company match, immediate vesting (age and service requirement)
• Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
• 9 paid holidays a year
• Paid bereavement leave
• Voluntary Time Off
• Access to a variety of financial, physical, and mental wellness experts
• Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
• Opportunities for leadership development, skill development and career advancement
• Generous employee discount on Vera Bradley products
• Bonus opportunity, identity protection, legal services, pet insurance, cell phone discount, employee referral bonus, annual birthday gift, DailyPay, corporate fitness facility and individual policies through Aflac