Systems Analyst

Conagra Brands • Chicago, IL

5d • Hybrid

About The Position

Reporting to a Manager of Information Technology, you will implement integrated systems solutions to technical and business problems at both tactical and operational levels. You will research, debug, and analyze software and system problems, model and recommend software and system solutions, and collaborate with and guide other Information Technology employees. You will partner with customers to ensure business or technical requirements are fulfilled with quality and participate across the development lifecycle through technical specifications, application configuration, development, testing, and implementation. In this role, you will support the delivery, configuration, and ongoing maintenance of Conagra’s UKG Workforce Management platform while working with stakeholders across Human Resources, Manufacturing, Legal and Finance to troubleshoot issues, refine processes, and support integrated system functionality. A Taste of Your Responsibilities Support daily technical configuration, system maintenance, and monitoring of the UKG Workforce Management platform. Provide second-level support for end users, resolving issues related to pay rules, schedules, time-off accruals, attendance rules, workflows, and general system behavior. Support UKG Workforce Management Ad Hoc Reports, Dataviews, and related reporting needs. Support time clock hardware troubleshooting, including connectivity and firmware updates. Support integrations and data feeds between UKG Workforce Management and other systems such as Workday, partnering with internal teams and vendor partners as needed. Contribute to semi-annual SaaS release preparation by reviewing release notes and participating in user acceptance testing. Assist offshore support teams with escalated or critical incidents. Maintain process documentation, operational procedures, and change management artifacts. Gather business requirements, understand user needs, and evaluate solution approaches. Communicate with Information Technology teams, business partners, and leadership. Support adherence to data protection, security standards, and established processes. Stay current with UKG Workforce Management capabilities and related workforce management technologies. Ingredients Required for Your Success Bachelor’s Degree in Computer Science, Information Technology, or a related discipline. 3+ years of experience in Information Technology or a related role. 1-3 years of experience supporting timekeeping or attendance systems, with UKG Workforce Management preferred. Foundational understanding of UKG Workforce Management technical and functional capabilities. Experience supporting workforce management systems in a Manufacturing or Consumer Packaged Goods environment preferred. Communication skills to convey technical concepts to non-technical stakeholders and translate business needs into system requirements. Familiarity with data integrations between Human Resources or timekeeping systems and external vendors. Experience contributing to the delivery of Information Technology solutions or enhancements. Experience collaborating with systems integrators, vendors, or Information Technology outsourcers preferred. Exposure to Continuous Delivery or Agile methodology preferred. Demonstrated experience working collaboratively in matrixed, cross-functional teams. Willingness to travel up to 10 percent annually. Number of Days in Office: 3 #LI-Hybrid #LI-SG1 #LI-MSL Compensation Pay Range:$72,500-$107,000 The annual salary listed above is the expected offering for this position. An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees. Our Benefits We care about your total well-being and will support you with the following, subject to your location and role: Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities Our Company At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®. Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request. At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®. Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related discipline.
• 3+ years of experience in Information Technology or a related role.
• 1-3 years of experience supporting timekeeping or attendance systems, with UKG Workforce Management preferred.
• Foundational understanding of UKG Workforce Management technical and functional capabilities.
• Communication skills to convey technical concepts to non-technical stakeholders and translate business needs into system requirements.
• Familiarity with data integrations between Human Resources or timekeeping systems and external vendors.
• Experience contributing to the delivery of Information Technology solutions or enhancements.
• Demonstrated experience working collaboratively in matrixed, cross-functional teams.
• Willingness to travel up to 10 percent annually.

Nice To Haves

• Experience supporting workforce management systems in a Manufacturing or Consumer Packaged Goods environment preferred.
• Experience collaborating with systems integrators, vendors, or Information Technology outsourcers preferred.
• Exposure to Continuous Delivery or Agile methodology preferred.

Responsibilities

• Support daily technical configuration, system maintenance, and monitoring of the UKG Workforce Management platform.
• Provide second-level support for end users, resolving issues related to pay rules, schedules, time-off accruals, attendance rules, workflows, and general system behavior.
• Support UKG Workforce Management Ad Hoc Reports, Dataviews, and related reporting needs.
• Support time clock hardware troubleshooting, including connectivity and firmware updates.
• Support integrations and data feeds between UKG Workforce Management and other systems such as Workday, partnering with internal teams and vendor partners as needed.
• Contribute to semi-annual SaaS release preparation by reviewing release notes and participating in user acceptance testing.
• Assist offshore support teams with escalated or critical incidents.
• Maintain process documentation, operational procedures, and change management artifacts.
• Gather business requirements, understand user needs, and evaluate solution approaches.
• Communicate with Information Technology teams, business partners, and leadership.
• Support adherence to data protection, security standards, and established processes.
• Stay current with UKG Workforce Management capabilities and related workforce management technologies.

Benefits

• Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level