Systems Analyst

Fidelity • Smithfield, RI

8d • Hybrid

About The Position

Note: Fidelity will not provide sponsorship for this role We have an opening for an experienced Systems Analyst to join the Fidelity Institutional Business Enablement Technology (FIBET) team. Our team is responsible for designing, developing & implementing products that advance Fidelity customer’s digital experiences. Our team uses a variety of technologies, which means we use our current skills and continue to grow in our careers by learning new technologies.

Requirements

• 4+ years of business analysis experience delivering customer or associate focused digital solutions of high value
• Proficient in conducting technical business analysis, writing requirements, designing, maintaining dynamic solutions & translating strategic objectives into action
• Can communicate effectively with engineering teams, translating business requirements and client needs into technical requirements
• An affinity for technology and knowledge of systems integration technologies and standards
• Experience in root cause identification, process, journey and value stream mapping
• Proficient using Confluence & JIRA
• You can run effective requirements gathering sessions with business stakeholders, using a variety of methods to elicit and understand needs e.g. process flows, user journey mapping
• Partnering with squad lead and delivery team to meet customer needs
• Able to digest and break down stories, working closely with the team’s tech lead
• You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management)
• Communicating progress to technology and business partners at all levels
• Determined, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results
• Focus on customer: Demonstrate understanding of customer's business domain. Ensuring the technology team is building the right software solutions and components to maximize customer experience
• Strong technical interest in financial services and ability to research and learn new technologies
• Able to digest and break down stories, working closely with the team’s tech lead
• Facilitating flow of requirements from the business to the technology team

Nice To Haves

• Familiarity with APIs and how to call them via an API tool is a plus
• Basic knowledge of angular components and REST APIs is helpful

Responsibilities

• Participate in system testing, user acceptance testing, and validation of implemented solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees