Systems Analyst – Workday ERP Implementation

Red Coats.•Bethesda, MD

10d•$120,000 - $135,000•Onsite

About The Position

Red Coats, Inc., a leading Bethesda-based commercial services company, is seeking an experienced Systems Analyst to support, maintain, and optimize our Workday Enterprise Resource Planning (ERP) system across Finance and Human Resources. The ideal candidate will have hands-on experience with Workday implementation, configuration, and integration, and will collaborate closely with business leaders to align system capabilities with organizational goals. This role ensures efficient operations, continuous improvement, and high user satisfaction through proactive system management and support. This is a full-time, in-office position based in Bethesda, Maryland.

Requirements

Workday Certification preferred (HCM, Finance, or both).
Minimum 2+ years of hands-on Workday support experience in a corporate environment.
Proficiency in Workday Studio, calculated fields, integrations, custom reporting, and security configuration.
Strong analytical, problem-solving, and communication skills.
Proven ability to collaborate effectively with HR, IT, Finance, and external partners.
Attention to detail with a strong commitment to data integrity and documentation.

Nice To Haves

Experience in Workday ERP implementation or major upgrade projects.

Responsibilities

System Administration & Optimization Serve as the subject matter expert (SME) for all Workday-related functionality and initiatives.
Ensure reliable system performance and minimal downtime.
Configure and customize Workday to meet evolving business needs and improve operational efficiency.
Oversee regular system maintenance, feature upgrades, and process enhancements.
Manage data integrity, audits, and corrective actions to ensure accuracy.
Maintain detailed documentation of configurations, procedures, and troubleshooting steps.
User Support & Engagement Provide expert-level support to end users across all departments.
Manage user roles, permissions, and security policies.
Identify and resolve system issues and user pain points quickly.
Deliver training, guidance, and tools that enhance user engagement and productivity.
Configuration, Integration & Reporting Collaborate with internal teams and vendors to design and implement efficient workflows and business processes.
Support system integrations, data conversions, and testing for new implementations.
Develop and maintain custom reports, dashboards, and analytics in Workday for Finance and HR.
Evaluate and deploy new Workday features and updates with minimal disruption to operations.