Systems Analyst (/Site Reliability Engineer)

Hewlett Packard Enterprise•All, TN

13d•Onsite

About The Position

Systems Analyst (/Site Reliability Engineer) This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: We are seeking a skilled Systems Analyst (/Site Reliability Engineer) at HPE to support Oak Ridge National Laboratory (ORNL). This is a unique, on site, customer facing opportunity to work with some of the world's most advanced high-performance computing (HPC) systems, including Frontier, the world’s first exascale supercomputer. As part of our team, you will play a critical role in the deployment, maintenance, and optimization of large-scale computing software infrastructure and hardware, ensuring system reliability for cutting-edge scientific research.

Requirements

Due to the nature of the work, this position requires either U.S. Citizenship or U.S. Lawful Permanent Resident (LPR) status.
System Experience: Experience using SLURM-based HPC systems, both as a user and preferably as a system administrator.
Technical Skills: Proficient in Linux, Python, and Bash scripting. Familiarity with C++/Fortran-based HPC application development, GPUs, MPI, and high-performance computing tools.
Application Build and Configuration Knowledge: Strong understanding of application build processes, including compiler configurations, library integration, and dependency management, to effectively set up environments, perform upgrades, and troubleshoot build and runtime issues.
Log analysis: Experience in large-scale log analysis and troubleshooting performance, bugs or system failures.
Communication Skills: Strong written and verbal communication skills, with the ability to document and share knowledge effectively with internal teams and end-users.
Industry Knowledge: Familiarity with emerging HPC trends, system architectures, and optimization strategies.
Education: Bachelor’s in Computer Science, Computer Engineering, or a related field, with at least 2 years of experience, OR a Master’s in Computer Science or Computer Engineering of a related field.

Responsibilities

Maintain and optimize compute infrastructure across multiple large-scale HPC systems.
Participate in the deployment, testing, and validation of live high-performance computing clusters.
Troubleshoot node failures by analyzing OS internals, compiler behavior, and system logs, coordinating with internal subject-matter experts as needed.
Conduct routine and on-demand maintenance, troubleshooting, and performance tuning for large-scale HPC environments.
Collaborate with researchers, engineers, and technical staff to open, maintain and close JIRA tickets to ensure system reliability and efficiency for high-stakes, high-performance scientific research.
Investigate and document complex software and system-level issues, acting as a bridge between users and HPE internal teams.
Develop and implement automation tools, scripts, and monitoring solutions to streamline system management.
Stay up-to-date with advancements in HPC technologies, including GPU acceleration (e.g., ROCm), parallel computation (Cray PE, MPI/OpenMP), and performance tuning.

Benefits

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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