Systems Analyst (/Site Reliability Engineer)

Hewlett Packard Enterprise

79d • $115,500 - $266,000

About The Position

We are seeking a skilled Systems Analyst (/Site Reliability Engineer) at HPE to support Oak Ridge National Laboratory (ORNL). This is a unique, on site, customer facing opportunity to work with some of the world's most advanced high-performance computing (HPC) systems, including Frontier, the world’s first exascale supercomputer. As part of our team, you will play a critical role in the deployment, maintenance, and optimization of large-scale computing software infrastructure and hardware, ensuring system reliability for cutting-edge scientific research.

Requirements

• Due to the nature of the work, this position requires either U.S. Citizenship or U.S. Lawful Permanent Resident (LPR) status.
• Bachelor’s in Computer Science, Computer Engineering, or a related field, with at least 2 years of experience, OR a Master’s in Computer Science or Computer Engineering of a related field.
• HPC System Experience: Experience using SLURM-based HPC systems, both as a user and preferably as a system administrator.
• Technical Skills: Proficient in Linux, Python, and Bash scripting. Familiarity with C++/Fortran-based HPC application development, GPUs, MPI, and high-performance computing tools.
• Application Build and Configuration Knowledge: Strong understanding of application build processes, including compiler configurations, library integration, and dependency management, to effectively set up environments, perform upgrades, and troubleshoot build and runtime issues.
• Log analysis: Experience in large-scale log analysis and troubleshooting performance, bugs or system failures.
• Communication Skills: Strong written and verbal communication skills, with the ability to document and share knowledge effectively with internal teams and end-users.
• Industry Knowledge: Familiarity with emerging HPC trends, system architectures, and optimization strategies.

Nice To Haves

• Accountability
• Active Learning
• Active Listening
• Bias
• Business Growth
• Client Expectations Management
• Coaching
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Customer Centric Solutions
• Customer Relationship Management (CRM)
• Design Thinking
• Empathy
• Follow-Through
• Growth Mindset
• Information Technology (IT) Infrastructure
• Infrastructure as a Service (IaaS)
• Intellectual Curiosity
• Long Term Planning
• Managing Ambiguity
• Process Improvements
• Product Services
• Relationship Building

Responsibilities

• Maintain and optimize compute infrastructure across multiple large-scale HPC systems.
• Participate in the deployment, testing, and validation of live high-performance computing clusters.
• Troubleshoot node failures by analyzing OS internals, compiler behavior, and system logs, coordinating with internal subject-matter experts as needed.
• Conduct routine and on-demand maintenance, troubleshooting, and performance tuning for large-scale HPC environments.
• Collaborate with researchers, engineers, and technical staff to open, maintain and close JIRA tickets to ensure system reliability and efficiency for high-stakes, high-performance scientific research.
• Investigate and document complex software and system-level issues, acting as a bridge between users and HPE internal teams.
• Develop and implement automation tools, scripts, and monitoring solutions to streamline system management.
• Stay up-to-date with advancements in HPC technologies, including GPU acceleration (e.g., ROCm), parallel computation (Cray PE, MPI/OpenMP), and performance tuning.

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach career goals.
• Unconditional Inclusion: A culture that celebrates individual uniqueness and values varied backgrounds.

What This Job Offers

• Education Level: Bachelor's degree