Systems Analyst - SAP SD

Alphatec Spine•Memphis, TN

1d•$120,000 - $140,000

About The Position

The SAP SD Analyst will be responsible for supporting, enhancing, and optimizing the Sales and Distribution (SD) processes within an SAP S/4HANA environment. This role has a strong focus on end-to-end Order-to-Cash (O2C) processes. The ideal candidate has strong functional SD knowledge, understands inventory and logistics integration points, and works effectively with cross-functional teams including Supply Chain, Customer Service, Finance, and Warehouse Operations.

Requirements

Bachelor’s degree in information systems, Business, Supply Chain, or related field.
5+ years of hands-on experience as an SAP SD Analyst.
Strong experience with SAP S/4HANA SD configuration and support.
Solid understanding of SD integration with Inventory Management, FICO and SAP EWM.
Knowledge supporting third-party systems (Salesforce, MyMediSet or similar) via interfaces.
Knowledge of Order-to-Cash processes and inventory lifecycle.
Ability to analyze issues across multiple systems and identify root causes.
Familiarity with project management tools (e.g., Jira, MS Project, or Smartsheet) and methodologies (Agile, Waterfall).
SAP SD Configuration & Troubleshooting
Strong analytical and problem-solving skills
Excellent communication and documentation skills
Ability to work cross-functionally and manage multiple priorities
Excellent written and verbal communication skills to communicate with customers, team members, external data providers, and management.
Demonstrated ability to handle multiple assignments with attention to detail.
Strong analytical and problem-solving abilities
Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
Ability to work independently and collaboratively in a fast-paced environment
Ability to keep up with current technology trends to assess and make recommendations on processes, designs, operations, in keeping with the latest technology
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

Nice To Haves

Experience in medical device, life sciences, or regulated industries.
Familiarity with SAP EWM concepts (inbound/outbound deliveries, warehouse tasks).
Experience with SAP CPI / PI / PO, IDocs, or API-based integrations.

Responsibilities

Provide day-to-day support for SAP SD processes including sales orders, deliveries, billing, returns, pricing, ATP, and credit management.
Configure and maintain SAP OTC modules including Sales & Distribution, Rebates, Contracts, and Pricing.
Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain.
Troubleshoot and resolve SD-related issues impacting order processing, billing, and customer fulfillment.
Support and monitor integration with MyMediSet app for inventory visibility, replenishment, and item-level tracking.
Analyze and resolve inventory discrepancies across S/4HANA, MyMediSet, and SAP EWM.
Partner closely with Customer Service, Supply Chain, Finance (FICO), and Warehouse Operations to support O2C and fulfillment processes.
Coordinate with ABAP and integration teams (CPI/PI/PO, IDocs, APIs) to support interfaces and enhancements.
Participate in SAP releases, upgrades, and enhancement projects.
Lead or support unit testing, integration testing, UAT, and production cutovers.
Maintain process documentation, configuration documentation, and test scripts.
Act as a bridge between technical and non-technical teams, translating business requirements into technical specifications.
Create and maintain comprehensive documentation, including business requirements, system configurations, test scripts, and user guides.
Other duties as assigned.