Systems Analyst/QA

NW Natural•Happy Valley, OR

1d•Hybrid

About The Position

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility. We are seeking an experienced Systems/QA Analyst to drive quality assurance strategy, execution, and continuous improvement across multiple projects and run-the-business activities for the SAP technical domain. This role is ideal for a professional with a background in software testing, and the ability to collaborate effectively with cross-functional teams. The successful candidate will be passionate about driving continuous improvement and delivering high-quality, reliable systems.

Requirements

Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience)
3 years of related experience for a Level 2 position. Additional years’ experience with progressively more complex responsibilities required for Level 3 consideration.
Thorough understanding of Software Development Life Cycle and Testing Life Cycle.
Knowledge of testing methodologies and QA best practices.
Experience in Waterfall, Agile (Scrum) Development methodologies.
Knowledge of automation and performance testing tools (e.g., Tosca & Neo Load).
Excellent communication and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience in testing SAP platforms or systems (S/4HANA, Success Factors, Ariba, Fieldglass, CPI, Concur, Workforce, BTP and SAC, or equivalent back office platforms).
Understanding of end to end business processes including finance, procurement, supply chain, HR, and asset accounting.
Experience with financial controls, and audit requirements across integrated systems.
Proven ability to test complex system integrations between SAP and non SAP platforms.
Familiarity with batch processing, interfaces, APIs, and middleware testing.
Experience supporting SAP upgrades, enhancements, and major transformation initiatives.
Demonstrated ability to balance domain expertise, technical depth, and stakeholder partnership to deliver high quality, reliable enterprise solutions.

Responsibilities

Develops comprehensive test strategies and test plans in collaboration with project managers, business analysts, architects, and development leads.
Coordinates with PMO and Application teams.
Plans, coordinates, and oversee all testing phases, including functional, integration, system, regression, compatibility, security testing.
Provides direction and coordination for onshore, nearshore and offshore 3rd party test team members for a given domain.
Work with Business Analysts to clarify Business requirements and User Stories for Testability.
Reviews Technical Design Specifications documents for technical test requirements.
Contributes to QA resource needs and workload allocation, involved in & oversees test case development and execution, defect triage, test reporting, and test closure activities.
Ensures proper test environment readiness, including configuration, access provisioning, environment stability, and test data management.
Communicates QA expectations, risks, and requirements to stakeholders, and ensures vendors meet defined quality standards and contractual obligations.
Identifies automation and performance requirements for the project and plans and coordinates Automation Test Engineer and Performance Test Engineer.
Accountable to the completeness and reliability, and usage of the automated regression test suite for given domain.
Helps drive the transition to modernizing testing processes. Leverages available tools and AI to minimize reliance on manual testing, manual creation of test scripts and documentation.
Conducts defect triage sessions, logs defects in ADO, analyzes root causes, prioritizes issues, and works with development teams to confirm resolution.
Plans, coordinates, and supports User Acceptance Testing (UAT) activities.
Reports on testing status and quality metrics to stakeholders (Project Managers. IT&S leadership, Business Teams and Steering Committees).
Researches and analyzes product features being tested.

Benefits

Rich health insurance benefits with competitive employer contribution
Free access to an online wellness resources platform
Up to 23 Vacation Days
80 Hours of Sick Time
10 paid holidays and 3 floating holidays
Flexible work arrangements
3 weeks paid parental leave
Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth.
1500 sq foot exercise facility and secure bike room
Meaningful annual incentive bonus opportunity in addition to base salary
Competitive 401K company contribution and match
15% discount on NW Natural stock through Employee Stock Purchase Program
Up to $5250 a year in tuition reimbursement
Wellness incentive program
20% off natural gas service
Up to 30% discount at NW Natural Appliance Center
TriMet Pass for all HQ employees
Generous discounts with Verizon & AT&T Wireless