Systems Analyst Lead

Georgia Institute of Technology-posted about 1 month ago

Full-time • Mid Level

Onsite • Atlanta, GA

5,001-10,000 employees

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Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions.

Gather and analyze requirements from stakeholders to understand their needs and identify opportunities for improving information systems within the institution.
Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements to increase efficiency and effectiveness.
Conduct testing and validation of new systems or updates to ensure they meet specified requirements and function as intended.
Provide training and support to end-users on new systems and processes, facilitating a smooth transition and promoting user adoption.
Develop and maintain documentation related to system specifications, processes, and user guides to ensure clarity and accessibility for stakeholders.
Monitor system performance and user feedback, identifying areas for improvement and working with teams to implement necessary changes.
Stay informed about industry trends and emerging technologies, evaluating their potential impact and relevance to the institution's needs.
Collaborate with technical teams to design and implement new systems or modifications, ensuring alignment with user requirements and institutional goals.
Collaborate with project managers and other team members to ensure that technology initiatives are completed on time and within budget.
Perform other job-related duties as assigned

Bachelor's Degree in a related discipline or equivalent combination of education and experience.
Georgia Fourth Class Boiler License; Valid Georgia Driver's License. May require handling of hazardous materials and working in areas near rotating machinery, live electrical wiring, high-pressure liquids and gases and heated surfaces. May require lifting objects up to 75 pounds , working in confined spaces, exposure to high noise levels, climbing ladders and standing/walking on scaffolding. May require work outdoors in adverse weather conditions. Wearing of full-face respirator may be required.
Six or more years of relevant experience.

Technical leadership skills
Master's Degree in a related discipline or equivalent
Technical leadership skills
Master's Degree in a related discipline or equivalent
Using no-code/low-code tools (like Power Automate, Zapier, and Mulesoft) to automate enterprise workflows
Scripting for advanced data operations (e.g., complex extraction, transformation, and automation) using PowerShell or Python
Leading requirements sessions with real-time visual modeling and diagramming.
Enhancing platform-level applications through strategic reconfiguration, scripting, and performance tuning (e.g., M365 tenant applications SharePoint/Teams/Bookings, EMS, Tableau, Lucidlink, MediaValet, ClickUp, Intune, ¿)
Integrating cloud hosted applications and storage solutions (Azure, AWS)
Security awareness: Identity & access management, data governance
Modeling techniques: Architecture, business process, data flow, UML, BPMN, RAD
Software Development Lifecycle: Agile, CI/CD, DevOps
Service Delivery frameworks: ITSM, ITIL
Project management methodologies: PMP
Microsoft Power Automate, PowerApps
Microsoft SharePoint/Teams (modern sites, tenant-level admin)
PowerShell, Python, Javascript
HTML, CSS, JSON
Restful APIs
Strong visual communication and modeling skills
Highly-structured, process-oriented work habits
Continuous improvement mindset
Skilled presenter with experience in group training and executive briefings
Experience working in university or higher education environments

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