Systems Analyst - Information Technology

City of Loveland•Loveland, CO

4d•Hybrid

About The Position

The Systems Analyst performs a wide variety of analysis, design, configuration, testing, scripting, installation, integration, maintenance, operational support, troubleshooting, and training tasks for the City’s computer systems. This is a professional level, technical position that requires the ability to continuously learn new technical skills and client information processes. The salary range for this position is $85,272.51 - $115,118.02 annually with a hiring range of $85,272.51 - $100,195.26 , depending on qualifications and experience. This opportunity will be available to applicants until Friday, January 23, 2026, at 12:00 P.M. M.S.T. A current resume is required, and a cover letter is preferred. This is an excellent opportunity to join an experienced technology team supporting enterprise and departmental applications in a high-performing municipal government. The team manages a broad portfolio of systems that serve diverse city operations, including SharePoint, document management, financial systems, community development and land management solutions, and critical public safety applications. This Systems Analyst position will be responsible for supporting a range of applications, with a focus on those that serve City’s digital document management systems. The Systems Analyst fulfils a key role in the Information Technology Department's culture of collaboration, coordination, and accountability, providing technology services to an exceptional organization. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City.

Requirements

Education: Required: 4 Year/Bachelors Degree: Information Systems or closely related field Degree.
Experience: Required: 3 Years Analyst experience. Must be in addition to any experience used to satisfy the education requirement. An equivalent combination and or experience may substitute for education requirements on a year for year basis.
Certifications: Required: Valid Driver's license.
Knowledge of principles of project management and analysis/design of business applications and processes.
Ability to analyze business processes and recommend technology to reinforce and improve efficiency or improve data integrity.
Knowledge of use, capability, characteristics, limitations of computers and related equipment.
Knowledge of personal computers and related software packages.
Knowledge of database design and implementation techniques.
Skill in problem solving.
Ability to develop and write data reports using proprietary reporting tools, Microsoft SQL Server Reporting Services.
Ability to write database queries using proprietary tools, and SQL.
Ability to apply abstract thinking to programming and analysis.
Ability to reason, communicate, and work effectively with IT Clients and IT Staff.
Ability to provide training for IT Staff and IT Clients.
Ability to read, interpret, and apply complex technical publications.
Ability to manage multiple, concurrent tasks with frequent interruption.
Accurate in the operation of a computer keyboard.
Must have worked with a diversity of people in a coordinating, problem-solving environment.

Responsibilities

Design, develop, configure, test, implement, and oversee technology applications, systems, database management, and interfaces.
Must have a thorough knowledge and understanding of the City’s software applications used in his/her area of responsibility and general knowledge and understanding of all supported applications, so that analysis of customer needs can be identified, analyzed, documented, and implemented.
Works directly with Staff from various Departments – analyzing present system capability, problem resolution, determining need/feasibility of developing new system features; and reviewing the quality of and implementing new system features.
Writes and maintains data report programs based on the needs of internal customers.
Designs, develops a variety of applications, procedures, reports, scripts, and/or interfaces.
Maintains a variety of records and/or documentation for assigned area of responsibility.
Develops scope of work for new programs, modifications and/or enhancements to existing applications.
Design, develop, configure, test, and implements these additions and changes. These tasks are all based on system requirements and departmental needs and are done with a modest set of established guidelines.
Direct contact with 3rd party application vendors – to coordinate vendor release upgrades, resolution of system failures, definition of specifications for new system features, definition and scheduling training needs.
Ensures maximum system availability to our IT clients by working weekends and/or evenings to install system and/or application changes.
Performs periodic systems performance analysis and reports that information to the Applications Manager.
Learns and uses operating system tools to effectively execute processes. Examples: project management tools, web services, queries or ad-hoc reporting tools, programming languages, client access tools, Microsoft Office tools, device control, database definition, object management, and system performance.
Identifies backup requirements for applications, programs and data, implement and communicates those needs to appropriate IT personnel as needed.
Research, develop and define preliminary networking and computer equipment requirements to support new or enhanced applications.
Assists with computer operations as needed for both our IT Staff and IT Clients.
Identifies training needs and coordinates and/or performs training.
Involved with preparing time and cost estimates of proposed projects, which can have a substantial financial impact upon the City.
Assists with vendor and/or product selections, which can have a substantial long term impact upon the City budget and process effectiveness.
Occasionally performs delegated duties in the absence of Applications Manager.
Works within defined IT support structure to achieve efficient technology implementation, service, and operations.
Performs other duties as assigned.

Benefits

Benefit Eligible Benefits Package Includes:
Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
A Dedicated, exclusive Employee Health and Wellness Center
Discounted Chilson Center passes
Paid vacation, holidays, floating holidays, and medical leave
Flexible spending including Dependent Care
Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
Retirement 401a, 457, Roth (pre-& post tax) and company match
A Comprehensive Employee Assistance Program
Voluntary 529 College Invest program
Tuition Reimbursement
Employee Referral Program
Personal and Professional Development opportunities
Employee Recognition Program
Exceptional work-life balance
Market based pay & regular performance reviews
Local Government employment is eligible for Public Loan Forgiveness Program