Systems Analyst III, Philanthropy Analytics

Cleveland Clinic

83d

About The Position

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As Systems Analyst III, Philanthropy Analytics you will work alongside Philanthropy Analytics colleagues and managers to participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. In this role, you will define training requirements and assist with process automation, relationship management, daily reports, and maintaining dashboards. Additionally, this position offers work/life balance, a supportive culture, and an established career path with eligibility for job growth opportunities.

Requirements

• Associate’s Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
• High School Diploma/GED and seven years of experience.
• Bachelor’s Degree and three years of experience.
• ITIL Foundations Certification upon or within six months of hire.
• Strong analytical, critical thinking, communication, problem solving and relationship building skills.

Nice To Haves

• Bachelor’s Degree.
• Microsoft, CompTIA or equivalent certifications preferred.
• Demonstrated experience using SQL, business logic, SSIS, Python, Power BI.
• Experience with CRM databases and relationship data analytics.

Responsibilities

• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation and communications.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree