Systems Analyst II - Test Automation

Cleveland Clinic

3d • Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Systems Analyst II, being a caregiver starts in the office, where you will focus on assisting with essential project development and fulfilling enterprise objectives. As part of our IT and Cybersecurity team, you will do more than explore and expand your discipline and skills — your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives. A caregiver in this role works remotely in Ohio, Florida or Nevada, Monday through Friday from 8:00 a.m. -- 5:00 p.m. with on-call requirements.

Requirements

• Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR a High School Diploma/GED and five years of experience OR a Bachelor’s degree and one year of experience
• Notable client service, communication and relationship building skills
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date

Nice To Haves

• Microsoft, CompTIA or equivalent certification
• Experience in formal software testing and quality assurance
• Epic testing and implementation experience
• Experience with regression testing, unit testing, integrated testing, troubleshooting and defect classification
• Experience with test script writing, test case design, detailed workflow analysis, application testing, troubleshooting, and defect classification
• Project management experience involving complex deliverables, parallel activities, and multiple stakeholders
• Experience using Tricentis qTest or comparable software test process management platform
• Experience facilitating problem reviews and root cause analysis
• Experience facilitating cross-functional test case design efforts involving two or more stakeholders
• 2+ years of experience building, supporting, and testing Epic clinical applications (e.g. Ambulatory, Inpatient, ASAP, OpTime, etc.)
• Intermediate to advanced programming experience with Microsoft tools (e.g. Visual Studio, SQL Server)
• Experience using Eggplant or comparable test automation tools
• 3+ years of experience in software testing, test script writing, defect management
• Strong detail-oriented work experience with complex systems implementation projects

Responsibilities

• Complete routine support and designated project assignments.
• Provide input to develop solutions.
• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
• Develop process flow charts and report on project status.
• Support the development of information system requirements.
• Develop and maintain Epic-based reporting solutions.
• Work with large volumes of financial data.
• Support financial reporting functions across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree