Systems Analyst II - Technical Analyst

Cleveland Clinic

86d

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Everyone at Cleveland Clinic is a caregiver. As part of our IT and cybersecurity team, you’ll do more than explore and expand your discipline and skills — you’ll impact patients everywhere by delivering world-class care. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing patients’ lives. A caregiver in this position works a hybrid schedule Monday – Friday from 8:00AM—5:00PM, with onsite requirement once per week at Cleveland Clinic Administrative Campus. A caregiver in this role will be required to travel within Northeast Ohio two times per month, and on-call requirements once every four weeks.

Requirements

• Associate’s Degree in Information Technology, Computer Science or a related field.
• Three years of IT experience in application development and support, end-user training or an operational or financial role utilizing the systems or data generated by the systems supported by this position OR a High School Diploma/GED and five years of experience OR a Bachelor’s Degree and one year of experience.
• Completion of ITIL Foundations certification within 6 months of start date.

Nice To Haves

• Microsoft, CompTIA or equivalent certification.
• Background with Epic EMR - particularly strong Bridges background.
• Working knowledge of scripting fundamentals (e.g. PowerShell).
• Working knowledge of SQL.
• Working knowledge of Meraki Security Device (e.g. MX64).
• Strong Excel Skills.

Responsibilities

• Complete routine support and designated project assignments.
• Provide input to develop solutions.
• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
• Develop process flow charts and report on project status.
• Support the development of information system requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree