Systems Analyst - Experienced

Oshkosh•New Hudson, MI

10d•Onsite

About The Position

About Pratt Miller, an Oshkosh company Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development, engineering, prototype manufacturing, test & validation, and low-rate production capability help our customers bring their high-quality products to market faster. Summary: Execute the system configuration, customization, maintenance, repair, and design of core systems. Partner with cross system teams to ensure scalable and repeatable technology solutions support business and stakeholder requirements. YOUR IMPACT: Communicate with customer and information technology colleagues in a timely manner to deliver technical solutions to business requirements. Utilize ITIL methodology and ticketing software to track and manage incidents, changes, problems, tasks, and demands. Ability to execute development, configuration, maintain, and test software based on designs set by senior level developers. Partner with business analysts, to lead business stakeholders and cross functional technology teams to execute business requirements. Ability to conduct customizations, implementation, upgrades, document management, and support of the business-critical systems. Develop clean code, documentation, and follow best practices to ensure the support, upgrades, and maintenance of business systems Proficient understanding of API development, integration, and message protocols (Postman, REST, SOAP, JSON, XML and equivalents) to work across enterprise systems. Familiarity working in agile and scrum methodology environment to ensure SDLC timelines and stories are completed. Support departmental cross-team project work Ability to integrate data from various back-end web services and databases Serve as an SME through incident management and support escalations and knowledge management use cases Able to exhibit the use of best practices, methods of solution design and debugging. Serve as partner to end users in the best solution design to execute technical requirements Ability to develop unit test plans and tests cases, to ensure customizations and configurations are well executed before deploying into production. Other duties as assigned. Regular attendance onsite is required.

Requirements

Four (4) or more years of experience in the field or in a related area.
Development, documentation, process flows, manage multiple tasks, ITSM, troubleshooting, configuration, operations systems, database, messaging.
Written and verbal communication, customer service, stakeholder alignment, relationship building, time management, team collaboration skills.

Nice To Haves

Bachelors degree in Information Technology or related field

Responsibilities

Communicate with customer and information technology colleagues in a timely manner to deliver technical solutions to business requirements.
Utilize ITIL methodology and ticketing software to track and manage incidents, changes, problems, tasks, and demands.
Ability to execute development, configuration, maintain, and test software based on designs set by senior level developers.
Partner with business analysts, to lead business stakeholders and cross functional technology teams to execute business requirements.
Ability to conduct customizations, implementation, upgrades, document management, and support of the business-critical systems.
Develop clean code, documentation, and follow best practices to ensure the support, upgrades, and maintenance of business systems
Proficient understanding of API development, integration, and message protocols (Postman, REST, SOAP, JSON, XML and equivalents) to work across enterprise systems.
Familiarity working in agile and scrum methodology environment to ensure SDLC timelines and stories are completed.
Support departmental cross-team project work
Ability to integrate data from various back-end web services and databases
Serve as an SME through incident management and support escalations and knowledge management use cases
Able to exhibit the use of best practices, methods of solution design and debugging.
Serve as partner to end users in the best solution design to execute technical requirements
Ability to develop unit test plans and tests cases, to ensure customizations and configurations are well executed before deploying into production.
Other duties as assigned.