SYSTEMS ANALYST - ENTERPRISE SYSTEMS

SPAR Group Ltd.•Pinetown, NC

39d

About The Position

The Systems Analyst - Enterprise Systems is responsible for analysing, designing, and supporting business processes across SAP S/4HANA ERP and integrated non-SAP systems, such as Warehouse Management Systems (WMS). The role bridges the gap between business needs and technical solutions, ensuring that enterprise applications are optimised to support business operations, particularly in Supply Chain, Logistics, and Finance domains. This role also includes day-to-day application support, issue resolution, and driving continuous improvement initiatives.

Requirements

Bachelor's Degree in Information Systems, Supply Chain, or related field
At least 5 years' experience in a functional analyst or application support role
Strong hands-on experience in SAP S/4HANA ERP (at least two functional modules such as MM, SD, FI, WM)
Experience with non-SAP systems, particularly Warehouse Management Systems (WMS) such as CSNX, EWM, AS400
Experience in integrated system environments with knowledge of IDocs, middleware (e.g., PI/PO, CPI), and APIs is advantageous
Exposure to project methodologies (Agile, Waterfall) and tools like JIRA, or similar
Business acumen with an understanding of supply chain, logistics, merchandise and finance processes
Ability to clearly document and communicate business-side decisions and motivate for expected technical implementation/s
Ability to document business processes and functional requirements clearly
A high degree of confidentiality, emotional maturity, ethical values and integrity
Must have a high stress tolerance and the ability to work efficiently under pressure
Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner
Utilizing technical knowledge and analytical skills to solve complex problems
Must be collaborative, influential, and rational
Precise planning and excellent organisational/administration skills
Exceptional accuracy and extreme attention to detail
Quality orientated and self-driven to achieve results

Responsibilities

Partner with business stakeholders to gather requirements and translate them into functional specifications
Analyse and map current and future state business processes and identify gaps
Design solutions within SAP S/4HANA (e.g., MM, SD, WM, FI/CO) and WMS to support operational and strategic business needs
Configure systems where applicable and collaborate with developers for custom enhancements
Provide Level 2/3 support for SAP S/4HANA and WMS systems, troubleshooting functional and integration issues
Act as the key contact point for incident and problem resolution within the ERP and WMS landscape
Monitor integration between SAP
Manage and support change requests, enhancements, and system upgrades
Contribute to the governance of change management processes and documentation
Proactively identify opportunities to improve system usage, data integrity, and user adoption
Develop and execute functional test cases and participate in integration and user acceptance testing (UAT).
Assist in the preparation of training materials and provide end-user training and support when required
Serve as the liaison between business units, IT, and external vendors/partners
Participate in cross-functional projects and provide expertise in enterprise applications