Systems Analyst 1

Southwest Tennessee Community College is seeking a full-time Systems Analyst I to join our Application Services department. This position is crucial for the analysis and design of application software within a higher education environment. The Systems Analyst I will report directly to the Director of Enterprise Application Services and will be responsible for managing programming, upgrades, testing, documentation, and deployment of various systems. The role supports the College's business applications, including the Ellucian Banner software, operating within a Red Hat Enterprise Linux (RHEL) and Oracle environment. In this role, the Systems Analyst I will maintain one or more application systems, implementing both in-house and vendor-supplied upgrades and enhancements. The analyst will design and develop effective technical solutions to meet end-user identified information systems needs, working independently and directly with senior end-user staff. Daily responsibilities include providing functional client support for problem resolution, designing and implementing API services based on system requirements, and writing clean, maintainable code for API development and automation tasks. The analyst will also integrate third-party services and systems via APIs to enhance application capabilities and monitor assigned business applications to ensure accurate and reliable processing. The Systems Analyst I will provide primary technical and analytical leadership in deploying administrative information systems, manage change management initiatives, and ensure departmental procedures are followed for ticket/work requests. Additionally, the analyst will create and maintain business application documentation and participate in disaster recovery planning and testing. This position may also involve other duties as assigned by the supervisor, contributing to the overall success of the Application Services department.