The System Administrator is responsible for the configuration and maintenance of endpoints in use by different types of ICS users from novice to advanced that work in-house, remote (domestic and international) and installed in different jail facilities. This position tests, installs, and deploys multiple operating systems and applications using industry standard tools, while maintaining an appropriate balance between security and usability. This position requires a firm commitment to providing exceptional customer service, the ability to effectively prioritize, and strong analytical thinking and problem-solving abilities.