Systems Administrator

General Dynamics-posted 3 months ago

$113,900 - $154,100/Yr

Full-time • Mid Level

Hybrid • Suitland, MD

Transportation Equipment Manufacturing

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Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to Support our intelligence customer in Suitland, MD.

Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems.
Work closely with both on-site and remote users to coordinate site visits and upgrades.
Provide on-site and remote resolution support for trouble calls.
Provide TIER 1/2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data.
Systems administration of desktop and server systems connected to local and wide area networks.
Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices.
Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution.
Provide support for the escalation and communication of status to agency management and internal customers.
Installation of PC hardware, Server hardware, and network connections.
Install/load operating system and application software using PowerShell, PDQ, or MECM (SCCM) software deployment tools.
Isolate and resolve hardware and software problems.
Troubleshoot, maintain integrity and configure network components.
Perform software installations and upgrades to Windows operating systems and layered software packages.
Create and follow procedures to maintain and manage multiple linked databases.
Conduct routine and emergency maintenance of assigned data center or end user equipment.
Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers.
Collaborate and contribute to the development, administration, and testing of backup and recovery plans.
Ensure systems are secure to STIG guidelines and security patches.
Maintain operational, configuration, and other standard operating procedures (SOPs).
Document providing clear working and resolution notes to all tickets and issues worked in a support ticket.
Verify system availability with existing Enterprise tools.

Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience.
Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire.
TS/SCI Clearance required and eligibility to obtain CI Poly.
Must be able to obtain System Administrator Accounts and access as required by customer.
RHEL, Windows, and/or Storage administration experience.
Experience working with trouble ticket reporting and tracking systems such as Service+.
Ability to respond to after hour calls and provide on-call support.
Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
Strong documentation skills, experience working with MS office products especially Excel, Outlook, and Word.
Strong customer support and communication skills providing support to end users.
Ability to prioritize and execute tasks in a high-pressure environment.

Experience in the imagery intelligence domain.
Ability to create and modify scripts in multiple disciplines on Windows, and Linux systems.
Knowledge of the Customer's processes and procedures and of the Customer's production systems.
General knowledge of database administration, network administration and possess network configuration management skills.

Comprehensive benefits and wellness packages.
401K with company match.
Competitive pay and paid time off.
Full flex work weeks where possible.
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Short and long-term disability benefits.
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.

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