Systems Administrator

Allen Media Broadcasting Lafayette • Honolulu, HI

299d

About The Position

We are seeking a skilled Systems Administrator to join our team at KITV. In this role, located in Honolulu, you will be responsible for managing and supporting our IT infrastructure, ensuring optimal performance and security of our systems. Your contributions will be vital in maintaining the quality of service we provide to our viewers. This position reports to the Director of Technology.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT management or a similar role.
• Experience in a content creation environment desired.
• Proficiency in various operating systems (e.g., Windows, Linux, macOS).
• Knowledge of networking, database management, and cybersecurity.
• Understanding of cloud computing and virtualization technologies.
• Background with non-linear video editing platforms.
• Experience with NAS devices.
• Familiarity with Google Workspace.

Nice To Haves

• Excellent communication and interpersonal skills.
• Ability to delegate tasks and manage multiple projects simultaneously.
• Problem-solving and decision-making skills.
• Understanding of business operations and strategic goals.
• Financial management and budgeting skills.
• Vendor management and negotiation skills.
• Risk management and compliance awareness.
• Adaptability and willingness to learn.
• Customer service orientation.
• Ethical and professional conduct.

Responsibilities

• Implement and support company security policies, group policies, and anti-virus policies.
• Manage user access to network resources.
• Respond to network incidents (outages, intrusions).
• Ensure IT compliance with relevant regulations.
• Provide technical assistance to computer users for network issues via phone, email, or in-person.
• Offer help desk support for computer and network issues.
• Train users on new hardware and software.
• Create operating procedure documents for users.
• Support servers, desktops, notebooks, and MS operating systems.
• Maintain and manage backup images of servers and equipment configurations.
• Manage NAS storage.
• Perform routine maintenance of hardware/software.
• Upgrade/install/maintain infrastructure items (workstations, laptops, cabling).
• Install, configure, and repair computer hardware, operating systems, and applications.
• Maintain Servpac digital phone system - setup users and troubleshoot issues.
• Maintain network documentation.
• Assist with broadcast equipment installation and setup.
• Deploy new computer hardware and operating systems.
• Recommend appropriate hardware and software for projects.
• Track support tickets with external vendors (MNS Contractor, Bitcentral, Chyron, ENPS, Imagine, Ross).
• Improve operational and departmental processes.
• Manage and maintain IT inventory of hardware, software, and licenses.
• Assist Broadcast Engineers with live news production setup and troubleshooting, audio/video equipment troubleshooting, and electronics repair.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree