ABOUT OUR DISTRICT: The Syracuse City School District is undergoing a new phase of innovation and transformation with the goal of ensuring that all students graduate high school with the skills needed to be ready for college and career. For Syracuse, all means all. The School Board and Syracuse community have charged the Superintendent with improving student achievement, and she is seeking a dedicated and diverse team of educators to partner with her in moving the district toward its goals. The Syracuse City School District represents 35 schools and programs, including 6 high schools, 6 middle schools, 6 K-8 schools, 13 elementary schools, and 4 alternative education programs, serving approximately 19,000 students Pre-K–12. Of these students, 82.3% qualify for free or reduced-price lunch, 20.1% are served by the Office of Special Education, and 83% are students of color. LOCATION: Office Of Information Technology DISTINGUISHING FEATURES OF THE CLASS The work involves responsibility for providing systems support including the maintenance and upgrades to hardware, software, and networks. An employee in this class creates end user reports used for the communication of information and provides systems training to employees. Supervision is received from a higher-level administrator. Supervision may be exercised over lower-level employees. Does related work as required.