SITEC - Systems Administrator - MacDill AFB
About The Position
Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located at MacDill AFB in Florida. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
Requirements
- Min 6 years with HS Diploma, 4 years AS/AA degree, 2 years with BS/BA degree
- DoD 8570 IAT II Certification
- DoD TS/SCI clearance
- Experience with Active Directory
- Experience with monitoring Solarwinds and/or Riverbed
- Experience with Remedy
- Experience with Unified Endpoint Management (UEM)
- Experience with Microsoft product suite
- Experience with AWS and/or Azure
- Strong communication and writing skills
- Ability to analyze, troubleshoot and articulate problems or issues with servers and devices and report to Senior civilian or government officials.
- Strong problem-solving skills
- Works well under pressure in a high tempo environment.
- Strong proactive team player
- Position requires 24/7, 365 shift work, includes nights, weekends, and holidays.
Nice To Haves
- Experience with Microsoft Intune
- Experience with Service Now
- Scripting experience
- AI Experience
Responsibilities
- Monitor Enterprise servers and services via Riverbed.
- Conduct 24/7 hourly checks for core Enterprise services.
- Monitor the health of O365 and cloud services.
- Create reports for Senior Government.
- Analyze, diagnose, report applications and device issues.
- Create trouble tickets for critical core service alerts.
- Maintain continuity log to pass critical information to all shifts.
- Provide clear troubleshooting and reporting via the Remedy Incident management system.
- Conduct regular phone checks to ensure device functionality and security.
- Collect, analyze, capture metrics on Enterprise IT servers and devices.
- If required, ability to lead a shift and be proactive in providing updates to the GEOC.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
