Systems Administrator
About The Position
Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. GDIT has an exciting opportunity for System Administrator to support U.S. Army Europe in Wiesbaden Germany. Providing technical support and troubleshooting to network, desktop, and/or systems hardware and software. Monitors all installed Information Technology Systems and infrastructure, as well as installs, configures, tests and performs routine maintenance on operating systems, application software and system management tools to ensure the highest levels of systems and infrastructure availability. Troubleshoots system related problems. Remains current in operating systems/software analysis and technological developments and applications. Recommends future direction or projects to management. Provides expertise and direction in the development or modification of software programs and applications to enhance an operating system. The System Administrator will be responsible for providing Tier 1 and Tier 2 customer support, responding to, tracking, and following-up on telephone, e-mail, and team member requests for support. The Administrator will also be responsible for the continuous review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer. MEANINGFUL WORK AND PERSONAL IMPACT As a Systems Administrator, the work you’ll do at GDIT will be impactful to the mission of U.S. Army Europe and AFRICOM. You will play a crucial role in mission command support. Enter support requests and track issues in the designated issue management system and triage requests Experience with Virtualization, Windows, Storage, Linux, SQL, SCCM, and Active Directory. Assist and support the development, configuration, testing, and evaluation of Commercial Solutions for Classified (CSfC) solutions. Develops technical documentation, system architecture, and system design documentation. Provide support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets. Perform cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas. Provide management of Active Directory Organizational Unit’s to ensure compliance with organization policy. Manage and coordinate executive Video Teleconference meetings and their associated scheduling system. Maintain VTC equipment. Responsible for being on-call 24 hours a day and coordinating leave and absence to ensure coverage. Must be able to travel occasionally. Excellent communication skills and detail oriented and organized. Experience identifying, analyzing, and resolving system problems. WHAT YOU’LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Systems Administrator must have: Education: BS/BA in information technology or related industry training in performing systems administration support is preferred.
Requirements
- 5+ years of related experience
- A current IAT II Certification is required at time of hire.
- Candidates should have at least one major industry certification (MCSA, CCNA, etc.)
- Top Secret Clearance
- US citizenship required
- Experience with Virtualization, Windows, Storage, Linux, SQL, SCCM, and Active Directory.
- Must be able to travel occasionally.
- Excellent communication skills and detail oriented and organized.
- Experience identifying, analyzing, and resolving system problems.
Nice To Haves
- Relevant and related military or government experience performing systems administration support is desired.
Responsibilities
- Providing technical support and troubleshooting to network, desktop, and/or systems hardware and software.
- Monitors all installed Information Technology Systems and infrastructure
- Installs, configures, tests and performs routine maintenance on operating systems, application software and system management tools to ensure the highest levels of systems and infrastructure availability.
- Troubleshoots system related problems.
- Remains current in operating systems/software analysis and technological developments and applications.
- Recommends future direction or projects to management.
- Provides expertise and direction in the development or modification of software programs and applications to enhance an operating system.
- Providing Tier 1 and Tier 2 customer support, responding to, tracking, and following-up on telephone, e-mail, and team member requests for support.
- Continuous review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer.
- Enter support requests and track issues in the designated issue management system and triage requests
- Assist and support the development, configuration, testing, and evaluation of Commercial Solutions for Classified (CSfC) solutions.
- Develops technical documentation, system architecture, and system design documentation.
- Provide support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets.
- Perform cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas.
- Provide management of Active Directory Organizational Unit’s to ensure compliance with organization policy.
- Manage and coordinate executive Video Teleconference meetings and their associated scheduling system.
- Maintain VTC equipment.
- Responsible for being on-call 24 hours a day and coordinating leave and absence to ensure coverage.
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
